Guest Experience Manager

2 weeks ago

Toronto, Canada Milestones Bar and Grill Full time

**Our Milestones' team is rapidly growing and we're looking for Managers to join our location in Toronto**

The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine connection is what has a Milestones’ Guest looking forward to their next visit. **This is your opportunity to be a part of it.**

As a Manager of Guest Experience at Milestones, you ensure the highest level of service for each guest within your restaurant. You drive food quality, maintain cleanliness, inspire and maintain high team morale, all while developing others

**Responsibilities include**:

- Promote teamwork and communicate in a positive and professional manner to all departments to ensure the needs of our guests are being met at all times
- Driving a knowledge passion around our food and LWB programs
- Work with fellow managers on coaching, execution of initiatives and embedding hospitality
- Leading a workforce of over 20 teammates, including recruitment, training and development
- Managing and maintaining cost controls of food and beverage as well as restaurant labour

**PERKS Why should you work for us?**
- Superior training and development
- Competitive salary and benefits’ package
- Growth and advancement opportunities in both the restaurant and brand
- and more

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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