Supervisor - Water Billing, Collections & Payment Processing - Full-time

: **Please Note: Application reviews begin immediately, continuing until the position is filled and may close at any time.** **Job Description**: **The Corporation of the City of Thunder Bay** **has a rewarding opportunity for a** **Supervisor - Water Billing, Collections & Payment Processing (Full-Time)** Work Location: Thunder Bay Thunder Bay is the largest community on Lake Superior. With a census metropolitan area population of 123,258 (Census 2021), it is the most populous municipality in Northwestern Ontario. Deeply rooted with European and Indigenous cultures, Thunder Bay is the sixth most culturally diverse community of its size in North America. The community values a high quality of life and promotes a clean, green, beautiful and healthy community that provides economic opportunity, respects diversity and provides affordable and safe neighborhoods that are accessible to all. Thunder Bay is a vibrant community and is the region's commercial, administrative, and medical hub. From trees to transportation to the new frontier for research, health and life sciences, the community stands for hard work and innovation. The City by the Bay is home to 38 elementary schools, three middle schools, eight secondary schools, two private schools, an adult education facility, a post-secondary college and a university institution that provides a medical school and a law school. As a four-season outdoor paradise Thunder Bay is the sunniest city in eastern Canada with an average of 2121 hours of bright sunshine each year. It is also one of the most dynamic "Cultural Capitals of Canada". Residents and visitors of Thunder Bay enjoy the harmony of a city rich in wide-open green spaces, parks and wilderness - and a major centre for visual and performing arts, and culture. **If you truly enjoy the advantages of work life balance that a smaller city provides in a large organizational setting, then come join us** **If you already live here, we can’t wait for you to join our team** **Supervisor - Water Billing, Collections & Payment Processing** **The Opportunity** As the Supervisor Water Billing, Collections & Payment Processing you will be responsible for the co-ordination of the water meter reading, billing and collection functions, payment processing and related accounting and financial reporting responsibilities of the Revenue Division. This role will be under the general direction of the Manager, Billings & Collection Services. - Degree in business or public administration, commerce or a related discipline; and - Professional accounting designation; and - Previous supervisory experience, preferably in a unionized environment - Thorough knowledge of regulations/legislation and processes related to water meter reading, billing and collection functions. - Ability to establish and maintain effective working relationships with private and public officials, direct reports, co-workers and the general public - Basic skill level in word processing software and an intermediate skill level in spreadsheet software For a detailed job description, click here. **Why Work for the City of Thunder Bay (CTB)?** When you work for the City of Thunder Bay, you are part of our team, and here you can: - Experience your importance - Unleash your potential - Know your work matters - Embrace diversity - Make a difference - Join a dedicated team, and - Build community. **Great Tangible Benefits** As an employee with the Corporation, you will be in receipt of the following amazing benefits: - Great competitive salary and fantastic matching pension plan - Great paid vacation and holidays - Strong health benefits coverage - employer paid health, vision, & dental benefits - Excellent life insurance & accidental death & dismemberment insurance (2 times your annual salary) - Fantastic employee family assistance program (EFAP) - Great employee wellness program - Supportive career progression opportunities - Great corporate training & leadership development - Great tuition reimbursement program (continuous learning) - Voluntary leave purchase plan - Great teamwork environment - have other professional & experienced staff to work with regularly - Opportunity to provide meaningful work **Beautiful Thunder Bay** **General Information**: **ONTARIO HUMAN RIGHTS CODE**: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include: - Photos - Any certificates that have photo identification - Driver’s licences - Police records checks **ACCOMMODATION**: Reasonable accommodations are available upon request for all parts of the recruitment process. **PRIVACY**:Personal information on thi