Water Distribution/wastewater Collection Operator

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The **City of Thunder Bay** provides exceptional quality of life to those who live, work, and play in Thunder Bay - a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.

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**Job Description**:
***:Under the supervision of the Operations & Maintenance Supervisor, and the technical direction and guidance of the Lead Operator, operates, inspects, monitors and performs maintenance, repair and replacement of the water distribution, stormwater and wastewater collection systems. Operational and maintenance duties shall be performed in accordance with applicable regulations, guidelines and as listed in the Associated Board of Certification (ABC) guidelines.

**MAJOR RESPONSIBILITIES**:

- Performs maintenance, repair and replacement work on the water distribution/wastewater collection systems, including services, sewer and water mains, valves, hydrants, house connections, manholes, catch basins and other related fixtures (appurtenances).
- Operate valves, pumps and gates as required, isolate water mains and reconnect isolated water mains, flush hydrants, chlorinate water mains, and turns water services on and off.
- Operates and maintains the processes within his or her responsibility in a safe and efficient manner in accordance with the relevant Operations Manual.
- Ensures that the processes within his or her responsibility are measured, monitored, sampled and tested in a manner that permits them to be adjusted when necessary.
- Ensures that all equipment to be used in the processes within his or her responsibility are properly monitored, inspected and evaluated and that records of equipment operating status are prepared and available at the end of every operating shift.
- Operates all equipment required to repair or maintain the water distribution and wastewater collection systems.
- Participates in all preventative maintenance programs. Prepares and communicates information to public on programs as necessary.
- Performs live taps on the water distribution system.
- Lays and repairs service connections, prepares service drawings and records material used.
- Performs camera inspections of sewers and removes blockages from connection using appropriate methods.
- Operates leak detection equipment to detect and pinpoint locations of known or suspected water main leaks and as a survey tool to investigate and detect unknown leaks or losses in the water system and rank them for priority of repair.
- Investigates and resolves customer complaints and inquiries relating to water/wastewater services.
- Maintains tapping machine and does minor servicing of pumps, generators, steamers, thawing machines and other related equipment including tools.
- Performs and receives locates of underground utilities as required.
- Reports situations requiring further actions to appropriate department or person. Completes follow up as necessary.
- Completes logs and other record keeping mechanisms as required in accordance with regulatory requirements.
- Performs the duties of a Skilled Sewer and Water Worker when required.
- Performs standby duties as required.
- Designated as OIC (Operator in Charge).
- Relieves Lead Operator as required.
- Reports material usage to Stores as required.
- Reports equipment and material defects as required.
- Participates in Hands on and Director Approved training and trains staff as required.
- Performs such other related duties as may be assigned.

**QUALIFICATIONS**:
**Education/Experience**:

- Must possess 2 years of relevant post-secondary education or 90 Continuing Education Units in a field deemed appropriate by the Ministry of the Environment
- Must possess a valid passing grade on the Water Distribution and Wastewater Collection Operator in Training exam

**Skills/Abilities**:

- Must be able to understand wastewater collection and water distribution maps and construction drawings and possess basic drawing skills and legible writing to prepare accurate reports and sketches
- Must have mechanical aptitude
- Must be capable of reporting (written and/or verbal) on water systems conditions or problems.
- Must be capable of issuing and accurately comprehending written/oral information and instructions.
- Must be tactful and courteous with the public
- Must be at basic skill level in word processing, and spreadsheet software
- Must be reliable and have the ability to work with minimum supervision.
- Must possess and maintain