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Office Coordinator, Group Benefits

3 weeks ago

Kitchener, Canada NFP Corp Full time

**Business Line**:Group Benefits & Retirement

**Hours Per Week**:35 (Full-Time)

**Job Duration**: Full-Time, Permanent

**The Group Benefits Team**

NFP’s Benefit and Retirement Experts help businesses to develop benefits programs that go above and beyond thanks to our relationships with respected insurance carriers. We continue to cultivate a team with the frontline expertise required to help sort through offerings, develop a road map, and roll out organization-specific employee support.

**About the Role**

We’re looking for an Office Coordinator that will be responsible for supporting the administrative needs of NFP’s Group Benefits & Group Retirement divisions. The primary focus of the Office Coordinator is ensuring that all business line needs are promptly and accurately satisfied, all deadlines are met, and service standards are achieved.

**COVID-19 Update**: Please note in some locations we’ve activated hybrid plans for some of our offices. Standard operating hours generally remain intact in this environment.

**What You’ll Do**
- _In-Office Administrative Duties_
- Support and manage the coordination of incoming and outgoing mail
- Be responsible for organizing client and staff meetings including but not limited to taking meeting minutes, booking rooms, and ordering food
- Coordinate with onsite suppliers for office items such as coffee, photocopier, shredding, etc.
- Liaise with building/office landlord (access and key fobs, building issues/maintenance)
- Scanning mail & other documents distributing to the appropriate staff members
- General reception duties such as answering the main phone line and greeting guests
- _Business Leader Support (4 People)_
- Assist with presentations or reports for business leaders
- Support the completion of expenses
- _Group Benefits & Group Retirement Business Line Support_
- Contracting with insurers and ensuring advisor codes are up-to-date and accurate with all carriers
- Support onboarding and offboarding of new employees ensuring that new hires' access is granted upon start and ended at the time of offboarding
- Assist with the coordination of client webinars and events
- Other administrative duties as reasonably required

**What You Bring**
- Typically, 2+ years in an office coordinator or administrative role preferably in an insurance or finance environment
- Excellent written and verbal communication skills
- Ability to successfully interact with a variety of people
- Demonstrated ability to work independently and as part of a team
- Excellent organizational skills with the ability to adjust to changing workloads and priorities
- Able to coordinate resources and responsibilities
- Self-motivated and determined with a positive attitude and a sense of urgency
- Confident, poised, and interactive - communicate effectively, demonstrate emotional intelligence, and understand how to tailor responses in a variety of dynamic situations
- Proficient in Microsoft Office Suite with high proficiency in PowerPoint, Outlook, and Excel
- Experience with SalesForce a plus

**Who We Are**

NFP is a leading insurance brokerage that provides property and casualty, group benefits, retirement, and individual solutions through our licensed subsidiaries and affiliates. We’re a 5x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner. We enable client success through the expertise of over 1000 employees based in Canada and more than 6,900 employees with over 310 offices globally.

We’ve become one of the largest insurance brokerage, consulting, and wealth management firms by building enduring relationships with our clients and helping them realize their goals. NFP is the 2nd largest retirement aggregator firm (Investment News), 5th largest benefits broker by global revenue (Business Insurance), 10th largest property and casualty agency (Insurance Journal), and 12th largest global insurance broker (Best’s Review).

**What’s In It For You**

NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.
- A hybrid environment approach that keeps the best interests of our staff and our clients in mind
- Annual bonus plan for all employees
- Matching RRSP plan of 5% of salary
- Referral Commission Plan
- Generous benefits plan including Health Care Spending Account starting on the first day of employment
- Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
- Reimbursement of license fees and professional membership dues
- A global team of industry leaders focused on employee retention, client growth, industry innovation, and collaboration

**Our employees are the foundation of our success.**
- NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community._
- Building a diverse,