Employer Engagement Specialist

**Are you an outgoing, energetic, people-person'**:
**Looking for an exciting opportunity to help others achieve their career goals'**:
**We want to meet you.**:
Under the direction of the Executive Director and working within a team of Employment Service professionals, the **Employer Engagement Specialist** is responsible for the cultivation of employer relationships in the region. They provide frontline support for employers to assist them with their Human Resource needs around recruitment. They act as regional connectors for employer supports; supporting local employer networks and participating on regional committees. The Employer Engagement Specialist will be highly dynamic, organized and detail oriented, with outstanding people skills. With a passion to adapt and help clients, they are a key part of the team that ensure our clients achieve career success.

**Who are you'**:

- You are adaptable, a good listener who is patient and committed to empowering others.
- An effective communicator and relationship builder who supports, motivates, and establishes positive. connections with clients, team members, community partners and external organizations.
- Someone who is curious about people and committed to practices supporting diversity, inclusion and better understanding of the needs of those we serve.
- An achiever who continually strives do better and learn more through professional development and collaboration.
- Someone who effectively manages time and prioritize tasks with a client-first focus.
- You demonstrate sound judgement, are able to maintain confidentiality and practice ethical decision-making.

**Responsibilities**:

- Specialize in program and service management for employers including assessing needs, managing the coordination of targeted outreach services, and acting as the primary liaison between employers and Employment Assistance Service staff and clients
- Cultivate new and existing relationships through regular employer consultation meetings - in person, on the phone or virtually
- Provide day-to-day assistance to employers and facilitate access to appropriate programs, resources and services including on-going follow-up
- Collect employer information for government to make effective program and service planning decisions
- Conduct needs assessment with employers to identify gaps and develop a plan to address the issues
- Provide information on all services offered at Job Junction, Nova Scotia Works
- Prepare progress reports and client plans of action
- Maintain accurate and up to date client records including case notes, file documentation and data base information for statistics purposes
- Liaise with community employment and training programs/services
- Responsible for the safety, security and confidentiality of information on the client
- Develop and implement effective marketing and outreach strategies that help employers build their business and recruit employees
- Work with the other centre staff to facilitative better job matching/ job development
- Participate on Regional Workforce Committees
- Establish and maintain links with external agencies and other organizations such as NSBI, LAE, DCS
- Work pro-actively with employers and other strategic community and industry partners (e.g. Sector Councils)
- Coordinate regional responses to employer, business and industry needs (e.g. job fairs)
- Facilitate and/or participate in employer-focused regional groups and committees as needed.
- Ability to demonstrate competency and continued learning about diversity and inclusion
- Develop employer relevant programing to increase engagement and employment successes

**Skills and Competencies**:

- Strong communication, interpersonal and customer service skills
- Good understanding of services and programs for employers
- Excellent knowledge of community organizations, service providers, and referral agencies
- Ability to access and effectively use information and communications technology and conduct research
- Solid understanding of Labour Market Information trends, fluctuations, occupations and employment opportunities
- Sensitivity and knowledge of disabilities and barriers as well as a diverse client population with barriers
- Must be comfortable working in a variety of work settings and with diverse populations, Adherence to inclusionary practice, ethical decision making and respect for diversity.
- Effective oral and written communication skills; effective communicator with the ability to support, motivate and build a trusting rapport with clients that support acceptance of individuals’ values and employment goals.
- Strong motivational skills that support acceptance of individuals’ values and employment goals.
- Demonstrated ability to work as part of a multi-disciplinary team to ensure a high standard of service
- Ability to effectively assess/analyze employer/business needs and provide solutions, and strong ability to manage employer expectations
- Solid understanding of