Product Coordinator

2 weeks ago

Toronto, Canada Epicater Full time

Epicater teams-up with select food vendors to create exciting lunch programs and are passionate about delivering exceptional service at good value. Whether it’s curating premium ingredients, developing innovative menus, or enhancing end user experiences, our team is committed to delivering the best.

We are looking for a **Product Coordinator** to join our dynamic team and play a vital role in managing and optimising our product and service offerings.

**Role Overview**

As a **Product Coordinator**, you’ll play a key role in optimising our menu offerings, onboarding new restaurant partners, and ensuring a seamless ordering experience for customers. You’ll collaborate with cross-functional teams to ensure that food products and vendor relationships align with our brand and customer expectations.

**Key Responsibilities**

**Restaurant Partner Coordination**: Assist in onboarding new restaurants, ensuring menu accuracy, pricing alignment, and seamless integration with our platform.

**Menu & Product Management**: Optimise menu layouts, update food descriptions, and ensure high-quality food images and accurate pricing across the platform.

**Vendor & Supplier Management**: Work closely with restaurant partners, food suppliers, and logistics teams to maintain smooth operations.

**Data & Performance Analysis**: Track sales performance, customer preferences, and restaurant success metrics to identify trends and areas for improvement.

**Promotion & Campaign Support**: Collaborate with marketing to implement product promotions, seasonal offerings, and special menu items.

**Quality Control & Compliance**: Ensure food descriptions, ingredients, and allergen information are accurate and compliant with food safety standards.

**Customer Insights & Research**: Gather feedback from customers and restaurant partners to improve food offerings and ordering experiences.

**What We’re Looking For Experience**: 0-2 years in food tech, e-commerce, product coordination, or restaurant partnerships.

**Skills**: Strong project management, organisational, and communication skills.

**Tech-Savvy**: Familiarity with online ordering platforms, CRM tools, and data analysis.

**Industry Knowledge**: Understanding of food trends, restaurant operations, and digital food ordering.

**Attention to Detail**: Ability to manage multiple restaurant menus, promotions, and product updates with accuracy.

**Passion for Food & Innovation**: A love for food, technology, and improving customer experiences.

**What We Offer**

Competitive salary and benefits package
Remote or hybrid work flexibility
Opportunities for career growth in the food-tech industry
A fast-paced, collaborative, and innovative work environment

Join us as we innovate and enhance our product offerings while fostering a collaborative work environment that encourages professional growth

Pay: From $40,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Life insurance
- On-site parking
- Paid time off
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Expected start date: 2025-03-15

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