Appointments Clerk

2 weeks ago

Toronto, Canada Sunnybrook Health Sciences Centre Full time

We currently have a **Regular Full-time **opportunity for a **Appointments Clerk** in the **Medical Imaging Department** **at our **Bayview Campus**.

**Hours of Work:
**Weekdays**:Evenings; 8hrs; As per schedule

**Summary of Duties**
- Schedules patients for a variety of medical imaging procedures and exams.
- Performs telephone and reception duties at primary public and workroom locations.
- Greets, receives, instructs and directs patients, relatives, visitors and hospital staff.
- Obtains primary patient demographics, OHN or third party billing information from patients as required
- Follows-up with scheduling contacts, nursing personnel, physicians and/or others to obtain missing information and to correct scheduling errors.
- Assists designated personnel to expedite request for verbal or Stat result requests
- Fling/sorting/faxing of reports as required
- Data entry in relevant information systems as required
- Other clerical duties as required

**Qualifications/Skills**
- OSSGD or equivalent as recognized by the Ontario Ministry of Education
- Post-secondary job-related course and recent related experience preferred
- Demonstrated understanding of medical implications related to scheduling of procedures & exams
- Typing 40 net w.p.m. with maximum 5% error rate or keyboarding at 106 net keystrokes per minute required
- Demonstrated understanding of medical and radiology terminology an asset
- Demonstrated effective organizational and time management skills
- Demonstrated good interpersonal and communication skills
- Demonstrated outstanding flexibility and excellent customer service

Human Resources
Sunnybrook Health Sciences Centre

Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.

Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); **AND** have received the final dose of the COVID-19 vaccine at least 14 days ago. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

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