Clerical Associate, Medical Day Clinic Pt 2025-6194

Overview:
Join a hospital where everyone makes a difference Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to **_creating healthier communities together_**_._ Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.
- Healthcare of Ontario Pension Plan (HOOPP)
- Group Benefits, including Health & Dental, for full time employees
- Employee & Family Assistance Program
- Career Development & Education Grant
- Wellness & Wellbeing Program
- Diversity, Equity & Inclusion Initiatives

**Job Description**:
**Salary**

$26.114 - $28.313

**Schedule**

Monday to Friday

**Shift**

7.5 hours

**Expected Number of Hours**: 37.5 every two weeks ( not a guarantee of hours )

**Position Summary**:
As an integral member of the Medical Day Clinic team, the Clerical Associate’s responsibilities include, but are not limited to: registration of patients, entering patient demographics into Meditech, verifying and updating medical insurance benefits, directing and coordinating communication in and out of the department, processing physician orders, requesting appointments for clinics, coordinating diagnostic tests, and other appointments.

The Clerical Associate must maintain strict confidentiality of all patient information in accordance with the Personal Health Information Protection Act (PHIPA).

This is position will work days. The physical demands of the role may include but are not limited to sitting, standing, walking, pushing, pulling, lifting and bending. This position contributes to ensuring there is a safe environment for patients, staff and visitors. Other duties as assigned and as per job fact sheet.

**Skills and Qualifications**:

- Medical Office Administration program diploma required
- Medical Terminology certificate required
- Experience preferred in a health care setting
- Computer experience required
- Recent experience with the
- Meditech (including Community Wide Scheduling) required.
- Experience with Cerner/Oracle and Oceans preferred
- Experience with order entry (Lab and DI modules) and admissions required
- Excellent interpersonal and communication skills (both written and verbal) essential
- Must be able to deal compassionately and effectively with patients and families
- Must be able to manage multiple demands in a fast paced working environment
- Self-directed and works well in a team setting
- Attention to detail is required
- Demonstrated ability to attend work on a regular basis is required
- The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH._

**CMH Inclusion Statement**

At Cambridge Memorial Hospital (CMH), community matters to us. We acknowledge and are grateful for the opportunity to meet, work and offer healthcare on what is the traditional territories for the Anishinaabe, the Haudenosaunee and the Chinnonton.

We are committed to providing and fostering a respectful, caring, and inclusive workplace; one that generates belonging. We want a work culture where people are free to express their authentic selves and are able to bring their best daily. That includes a workplace that is free from violence, harassment and discrimination of any kind.

We welcome all applicants and encourage members of equity-deserving groups including Indigenous and LGBTQ2SIA+ communities regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, neurodiversity or physical ability. We promise to ask if needed, and to provide reasonable accommodation to you during the recruitment and selection process to ensure an equitable experience.

To support all of us in this journey, Cambridge Memorial Hospital is an employee partner with the Canadian Centre for Diversity & Inclusion (CCDI) and provides access to all CMH members to CCDI resources and education. We encourage you to reflect upon our inclusive commitment to you as we welcome and encourage you to explore a promising future career at CMH.
- Mari Iromoto Executive Champion Diversity, Equity and Inclusion _
- Susan Toth, Director of Human Resources_

**_
We thank all those who apply, however only those selected for an interview will be contacted._**
- Cambridge Memorial Hospital (CMH) proudly integrates AI-based technologies into its applicant screening process to enhance recruitment. These tools are designed to reduce bias and uphold fair hiring practices based on skills, education, and experience. CM