Branch Care Coordinator

4 days ago

Duncan, Canada Respiratory Homecare Solutions Canada Full time

_**Company Information**_

Respiratory Homecare Solutions (RHS Canada) is an accredited, Canadian health care company that delivers premium health care services to treat sleep apnea and oxygen patients. RHS offers patient education, sleep apnea testing, CPAP treatment, long-term support and home oxygen therapy. We strive to exceed expectations and support our patients to change their lives for the better.
- **Here is what you will do**_

Respiratory Homecare Solutions (RHS Canada) is currently recruiting a highly energetic and motivated **Branch Care Coordinator** **(up to 18 month contract)** for our **Duncan, BC** location. The Branch Care Coordinator provides support in the branch as it pertains to oxygen, PAP, and related therapeutics and diagnostics.
- Provides helpful, friendly service to customers by providing general information, and directing telephone and walk-in inquiries to appropriate staff members.
- Assist with sales and maintenance of respiratory products, services, and inventory for the branch. Provides information/literature to prospective clients.
- Creates walk-in appointments for therapeutics and books follow-up appointments for the branch.
- Provides assistance and answers questions for clients regarding funding programs and insurance requirements.
- Assists healthcare professionals with the completion of necessary administrative functions and documentations.
- Assists in the management of equipment - including warranty, maintenance and repair for internal assets, as well as customer owned medical devices and other products.
- **Here is what you will need**_
- College Certificate/Diploma or Equivalent.
- 1-2 years of experience in a Call Center or in Office Administration.
- Computer literate in Microsoft Office and Google Suite, with strong data entry skills.
- Able to work flexible hours and provide service to our customers for extended hours.
- **Here is why you should join**_
- Competitive salary, plus bonus and vacation.
- Competitive benefit flex package & pension plan.
- Standard working hours for better work/life balance.
- Tuition reimbursement & career development programs.

**Additional Information**
- All employment is conditional upon completing and obtaining a satisfactory background check, including educational, employment, references and other relevant verifications depending on the position. This position is open to applicants legally authorized to work in Canada._

**Job Types**: Full-time, Fixed term contract

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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