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Hygiene Treatment Coordinator
3 weeks ago
Why join MCA Dental Group?
One of the core strengths is the passion our team members share. We value the relationships our Dental Assistants develop with patients, and we recognize how integral your role is to the overall success of the office We invest in training and development for Dental Assistants to help them achieve advancement and reach their professional and personal goals.
- Access more locations giving you the opportunity for schedule flexibility or relocation
- Upward career mobility
- Mentorship
- Opportunity to learn and work in different types of dentistry
- A fun, welcoming environment focused on patient care
**About the Job**:
We are looking for an experienced Hygiene Treatment Coordinator who will be highly motivated to coordinate and manage the hygiene schedule for our busy practice. You will play a critical role in managing the hygiene schedule, maintaining efficient patient flow, and supporting our team in delivering exceptional patient care.
**Schedule**: Monday, Wednesday and Friday 2:00PM-7:00PM, Saturday 8:00AM-4:00PM
**Location**: Sterling Dental Bramalea - 10095 Bramalea Road, Brampton
**Responsibilities**:
- Optimize scheduled appointments to achieve weekly and monthly revenue budgets through treatment plan monitoring, patient information flow and continuous patient contact;
- Confirm upcoming appointments and ensure all pre-treatment processes are in place (pre-determinations for additional scaling or adjunct therapies etc., deposits, expectations are clearly understood, etc.)
- Analyze the schedule to make certain it is booked in a way that improves/maximizes efficiency and helps the clinical team to run through the day smoothly, with mínimal disruptions to both the providers and the patients;
- Liaise appropriately with insurance providers, facilitating communication with the patient and the clinical team;
- Meet with patients one-on-one and present and review treatment plans (answering questions, discussing treatment options and providing an outline of the treatment process including time commitment, cost and other considerations)
- Preparing and sending pre-determinations;
- Following up on outstanding treatment plans;
- Maintain accurate accounting, patient records, and prepare/submit timely reports related to the dental clinic operations;
- Maintain patient relations through ongoing dialogue with patients before, during and after treatment;
- Support other team members in the dental clinic by aligning individual contributions with those of the team and group;
- Share information with team members and patients in a timely and efficient manner;
- Additional related duties, as required.
**Qualifications**:
- Strong organizational and multitasking skills
- A minimum of 2 years of treatment coordination experience required
- Previous experience working as a dental administrator an asset
- Experience with AbelDent is an asset
- Excellent interpersonal skills and an ability to communicate effectively
indeedmca1
At MCA, we empower our team to pursue their passions and make a meaningful difference in the field of dentistry. Our goal is to deliver top-tier dental care to every patient in a comfortable and relaxed setting, enhanced by exceptional customer service. Our core values guide us in achieving this goal: Respect, Integrity, Innovation, Communication, Excellence. Come join our team, and discover the difference working with MCA Dental
