Project Manager

2 days ago

Moncton, Canada Hansen Signs Ltd. Full time

We are currently seeking a motivated, “exceeds clients expectations” Project Manager

If you believe in helping clients build their brand recognition, want to work with them to create awesome signage, and really enjoy working with a team of professionals to get the job done, then we’re excited to hear from you

Hansen Signs is looking to add an Account Project Manager to our team to help build and maintain trusted, long lasting relationships with old and new clients

As the Account Project Manager you will be responsible to:

- Communicate these requests to our team with a clear understanding of the clients needs to find the best solution to exceed their expectations.
- Submit and review proposals with the client for their approval.
- Set clear expectations for outcomes and requirements among all stakeholders.
- Work closely with our production team and subcontractors to ensure that the project details are included.
- Have the desire to commit, over-deliver, and follow up with customers to make sure they have an exceptional client experience.
- Keep track of key milestones and check-ins to ensure everything is on track and expectations are being met.
- Resolve client and project issues as they come up, by using creativity and innovation to come up with the best solution.
- Accountability, Owning the outcome
- Help clients gain recognition using social media or other creative marketing tools as an added value to our service.
- Meet with clients, attend trade shows & events, and make regular calls to key clients in order to build relationships and partnerships. (Online and in person)
- Provide feedback to the sales and operations departments on how to improve the client experience and give direction to company initiatives.
- Work closely with our major clients to ensure they are happy and anticipate where we can better serve them on future projects.

**Qualifications**:

- 2+ years experience in a similar role.
- Bachelor Degree in Business and Administration, Sales, Marketing or equivalent.
- Collaborative team player as you will work alongside sales, design, project managers, etc.
- Familiarity working with clients of all sizes, but especially franchise and corporate clients.
- Basic social media skills & knowledge.
- Superb written and verbal communication skills.
- Detail oriented and analytical.
- Must have implementation skills around CRM and other software tools.
- Passionate about personal development - always growing individually and professionally.
- General understanding of the construction process and project management is considered an asset.

Why work at Hansen Signs

We are a leading company in employee satisfaction and providing a great work environment that includes:

- Collaborative work environment
- Room to grow professionally (and personally) alongside strong leaders
- Health & Wellness benefits
- Company Pension Plan
- 3 weeks paid vacation
- Opportunity for Salary + Bonus commission based structure

About Hansen Signs

As a leader in the Sign industry, Hansen Signs Ltd. is responsible for the design, manufacturing, installation and maintenance of some of the “coolest” & highest quality signage available. We are a family owned and operated business who takes great pride in our finished product and believe in challenging our employees to succeed

Not to mention, we get to work with some pretty amazing companies in the Maritimes and all across Canada

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