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Service Coordinator

3 weeks ago

Lively, Canada MCDOUGALL ENERGY INC Full time

**ABOUT US**:
***McDougall Energy is a Canadian, family-owned business that has been providing products and services to customers since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with opportunities to make a meaningful impact on our business and their careers. Join us and help us continue a tradition of meeting the needs of our customers and our communities and connecting them to the energy solutions of today and tomorrow.

**ABOUT THE OPPORTUNITY**:
We are currently looking for an experienced** SERVICE COORDINATOR** to join our team in our **Sudbury **operation. This will be an 18-month contract position. Reporting to the Operations Manager, this position is responsible for:

- Interfacing with customers for service-related inquiries
- Monitoring, managing, prioritizing, and scheduling the following tasks in an efficient manner
- equipment installations
- annual maintenance
- emergency service calls
- regulatory inspections (gas-check / comprehensive)
- Maintaining customer account information
- Registering customers for warranty coverage
- Completing purchase orders for incoming equipment, tanks, and materials
- Maintaining inventory levels as required
- Completing other office administration duties as required

**ABOUT YOU**:

- 3- 5 years’ service coordination experience
- Excellent customer service skills
- Strong interpersonal and communication skills (verbal and written)
- Proficient computer skills and familiarity with Microsoft Office Suite
- Strong organization, time management and problem-solving skills with the ability to multi-task with a sense of urgency in a fast-paced environment
- Ability to work independently as well as in a team environment
- Working knowledge of TSSA, WHMIS & OPA requirements considered an asset

**WHAT WE OFFER**:
***We provide career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.
- ** Competitive compensation**:

- Employee and Family Assistance Program (EFAP)

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest.