Sales Associate

3 days ago

Nanaimo, Canada Northern Reflections Ltd Full time

**Join Our Family of Brands - Northern Reflections, Ricki’s & Cleo**

At **Northern Reflections, Ricki’s, and Cleo**, we are united by a shared vision: to inspire and empower women through fashion that fits their lives. With a proud legacy in Canadian retail, we bring together decades of expertise, a passionate team, and a commitment to delivering exceptional style, quality, and service.

As part of our growing organization, you’ll join a collaborative and dynamic team that values innovation, customer connection, and the power of great fashion. Whether it’s timeless comfort, polished workwear, or versatile style, each of our brands plays a unique role in serving women across generations.

As a Sales Associate with Ricki’s you’ll be responsible for creating an exceptional brand experience for our customers shopping with us in store. We’re looking for passionate brand ambassadors who have a passion for fashion

**How You’ll Contribute**
- Sales Associates help our customers feel great They shop alongside each customer, providing great customer service and using their developed sales skills to help their customers find the perfect fit, and help us achieve our business goals. Sales Associates work as a team to ensure our store is a welcoming and inviting environment for everyone.
- Ensuring every customer receives outstanding customer service by following our customer service program
- Increase customer loyalty by introducing our loyalty program to all customers
- Promoting the brand through knowledge and understanding of our product, business, and values
- Performing point of sales transactions and merchandising tasks, such as receiving shipments of product and preparing it for the sales floor
- Supporting coworkers by sharing knowledge, helping to complete tasks and/or assisting in customer interactions
- Ensuring the store is visually appealing through participation in product presentation, store housekeeping and visual displays
- Maintain a safe and clean store environment for our teams and customers
- Secure company assets through strong loss prevention awareness
- Contributing to a positive work environment that embodies our values

**Who You Are**
- Friendly and personable, with excellent customer service skills
- Interest in fashion and has an eye for style
- Able to stand for extended periods, climb a ladder and to move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store
- Has flexible availability; sales associates can work a combination of daytime, evening and weekend shifts

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