Administrative Associate

**ADMINISTRATIVE ASSOCIATE**

**HOURS**:
**8:00AM to 8:00PM MON-FRI**

**8:00AM to 6:00PM SAT & SUN**

**JOB DESCRIPTION**:
Administrative associate performs clerical and/or data entry functions in the store. Responsibilities include maintaining records of receivables and payables, sending collections letters, maintaining personnel records, creating product numbers, maintaining customer special orders, organizing electronic files etc. They may also work on the sales floor and/or relieve cashiers as needed. Administrative persons must perform all functions assigned to them with sufficient speed and accuracy to support store efficiency and a high level of customer service.

**DUTIES / RESPONSIBILITIES**:

- Maintain current records on accounts.
- Send collection letters and/or follow-up on delinquent accounts by telephone.
- Report accounts that should be denied credit to management, cashiers, and sales personnel, etc., in accordance with company policy.
- Notify customers promptly when credit privileges are to be terminated.
- Follow legal, effective collection techniques, keeping delinquent accounts to a minimum.
- Maintain payroll records and timecards on all personnel.
- Maintain accurate expense records and verify the authorizations for all expenses.
- Complete legal forms and documents.
- Maintain a file of freight damage claims.
- Maintain sales records by transferring daily transaction reports and entering them into the store’s financial records.
- Prepare monthly inventory and sales reports for management by the 25th day of each month.
- Audit all daily records, invoices, and sales agreements, and prepare necessary reports before data is added to the permanent records.
- Balance cash on hand and deposit in excess of the sum required by company policy in the bank each day.
- Pay, or submit for payment, all bills and invoices in accordance with the company policy.
- Maintain accounts payable records so that full advantage may be taken of maximum discounts.
- Check all invoices for accuracy against purchase orders and/or receiving reports.
- Orders supplies, including forms, stationery, register tape, etc., in a timely manner.
- Prepare information for data entry in accordance with company policy.
- Answer telephone calls.
- Telephone suppliers, other employees, customers, government offices, etc. as necessary.
- Provide security and respect the confidentiality of all documents so that only authorized personnel may view the documents.
- Relieve cashiers and/or counter personnel when necessary.
- Assist on the sales floor if necessary.
- Make announcements over the public address system.
- Participate in meetings, training sessions, conferences, etc. whenever possible.
- Process daily mail.
- Operate electronic ordering equipment, computer, copier, fax machine, and other office equipment.
- Work on special projects assigned by management, after determining their priority in relation to your other duties.
- Maintain professional confidentiality of all store and customer records.
- Work on additional duties and assignments as assigned by management.
- Work in a safe manner in accordance with provincial and federal safety legislation. Report any potential hazards and unsafe behavior to management in order to have the situation corrected.

**QUALIFICATIONS**:

- High School graduation or equivalent.
- Ability to work co-operatively in a team environment.
- Ability to communicate effectively with management, co-workers, and the public at large in person, over the public address system, and by telephone.
- Ability to read and interpret written or printed information, as well as data presented in numerical or statistical form, and prepare reports, invoices, etc.
- Ability to operate office equipment is necessary to perform assigned tasks efficiently and safely, including a computer, fax machine, copier, and point-of-sale (POS) system.

**WORKING RELATIONSHIPS**:

- Reports directly to the Bookkeeper, Store Managers, and Dealer-Owner.

**INTERESTED APPLICANTS, PLEASE SUBMIT YOUR RESUME TO**:
**Phone**: (403) 934-3802

**Strathmore Home Hardware**

**14 Spruce Park Drive, Strathmore, AB T1P 1J2**

**Job Type**: Part-time

Pay: From $17.00 per hour

Expected hours: 5 - 15 per week

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person