Appointment Coordinator

1 week ago


Guelph, Canada Pfaff Subaru Full time

Appointment Coordinator

Pfaff Subaru Guelph ON N1K 0A4

Are you a people person with exceptional communication skills, a passion for problem-solving, and a dedication to delivering outstanding customer service? If you're ready to be the voice of our company and help customers with a smile, we have the perfect opportunity for you

We're looking for an Appointment Coordinator to be the heart of our Service customer support team at Pfaff Subaru. Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s your chance to work for a Fortune 500 company and grow with us

As an Appointment Coordinator, you will be responsible for scheduling customer appointments for service and calling customers to confirm their service and appointment reminders.

**Here’s What **You’ll** be Doing**:

- Answer phone calls and schedule customer appointments.
- Discuss details of requested service with customers (i.e. What is involved, length of time required).
- Communicate customer feedback to service advisor or service manager.
- Control incoming customer traffic by assigning customers to service advisors.
- Performs other duties as required by the Service Manager to ensure the successful operation of the dealership.

**Skills and Qualifications**
- Proficiency in Microsoft Office.
- Detail-oriented and excellent organizational and multi-tasking skills.
- Excellent interpersonal, communication (verbal & written English) and customer service skills.
- Excellent problem-solving and conflict resolution skills in order to resolve customer issues.

**Why Work **For** Pfaff?**
- ** Competitive Compensation** - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.
- ** Health Benefits** - full-time employees have access to health, dental, long-term disability and life insurance.
- ** Vacation and Paid Time Off** - in addition to vacation, you are eligible for personal days and are also given the opportunity to purchase PTO (paid time off) days. All proceeds are donated to charity
- ** Growth Potential **- we want to support your success We provide access to opportunities for growth in both Canada and the U.S.
- ** Stock Purchase Program** - Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.



  • Guelph, Canada Robinson Buick GMC Full time

    ROBINSON MOTOR COMPANY continues to build from the success of Robinson Buick GMC, having built its reputation by caring for its clients. With locations in Guelph, Seaforth, Fergus, and Simcoe we have extensive coverage throughout South Western Ontario. We are an established Dealership that's continued to see steady growth year over year, and a veteran team...


  • Guelph, Canada Guelph Toyota Full time

    **Guelph Toyota** is currently seeking an **Appointment Coordinator** to join our team of customer focused professionals within our high volume and process-driven dealership. **Purpose/Summary of Position**: This role is responsible for providing a consistently exceptional customer experience, following established processes and procedures for their role...


  • Guelph, Canada Classic Fire + Life Safety Full time

    Company Description Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented, knowledgeable, and motivated staff. We know that it is our people who make the difference, and we are looking to grow our team of passionate professionals....

  • Salon Coordinator

    5 days ago


    Guelph, Canada Hush Salon & Spa Full time

    **Job Overview** The Salon Coordinator plays a vital role in ensuring the smooth operation of the salon by managing appointments, assisting clients, and supporting the salon staff. This position requires a friendly and organized individual who can effectively communicate with clients and staff while maintaining a welcoming environment. The Salon Coordinator...

  • Project Coordinator

    1 week ago


    Guelph, Canada Jett Psychological Services Full time

    **Office Manager - Jett Psychological Services** We are hiring for a full-time Office Manager position. We are looking for someone who is organized, determined, and open-minded. We envision this to be a leadership role as the position evolves. We’re developing a strong management team, and this person will be a key member. **Qualities** - Strong sense...


  • Guelph, Canada The City of Guelph Full time

    Why Guelph: **What we offer** We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer: - Paid vacation days, increasing with years of service - Paid personal days; - Hybrid and flexible work arrangements; - Defined benefit pension plan with OMERS, including 100-per-cent employer...


  • Guelph, Canada Hometown Hearing Centre Full time

    **Job Overview** Are you a customer service star? Join our winning team. Medical office experience not required but is an asset. As the first point of contact for our clients, you are the face of the clinic and responsible for providing an outstanding client care experience. **An outgoing, welcoming personality with strong organizational skills is...


  • Guelph, Canada The City of Guelph Full time

    Why Guelph: **What we offer** We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer: - Paid vacation days, increasing with years of service - Paid personal days; - Defined benefit pension plan with OMERS, including 100-per-cent employer matching; - Extended health and dental benefits,...


  • Guelph, Canada THE TEN SPOT Guelph Full time

    **THE TEN SPOT®** Guelph is looking for a **receptionist/ guest services coordinator, **who will act as the conductor of our space and ensure that every interaction a client has with us makes them feel like a ten! **compensation details up front**: - from $15.50 -$18+/hour + commission, commensurate with experience - full health & dental benefits -...


  • Guelph, Canada THE TEN SPOT Guelph Full time

    **THE TEN SPOT®** Guelph is looking for a **receptionist/ guest services coordinator, **who will act as the conductor of our space and ensure that every interaction a client has with us makes them feel like a ten! **compensation details up front**: - from $15.50 -$18+/hour + commission, commensurate with experience - full health & dental benefits -...