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Medical Receptionist

2 weeks ago

East York, Canada Health Bound Health Network Full time

**Business** **Profile**:
Health Bound Health Network is a network of rehabilitation clinics that is revolutionizing rehabilitation by helping people overcome the challenges of disabling injury, illness, or age-related health conditions to live active and healthier.

**Objectives**:
Office administrator assistant coordinates activities and third-party personnel to the company in a professional manner, reporting to the Office Manager.

**Education**:BA in Business administration or related fields.

**Skills**:
Telephone skills, customer service, attention to detail, Word, Excel, Ability to prioritize and manage multiple responsibilities. Experience in an administrative role. Mandarin or Cantonese language is mandatory.

**Responsibilities**:

- Coordinate and schedule medical appointments, including any related communication with clients, providers, and involved team members, arrange the transportation for appointments.
- Keep patient appointments on schedule by notifying the provider of patient's arrival; review service delivery compared to schedule; reminding provider of service delays.
- Welcome patients and visitors by greeting patients and visitors in a pleasant manner, in person or on the telephone; answering or referring inquiries.
- Comfort patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensure availability of treatment information by filing and retrieving patient records. Protect patients' rights by maintaining the confidentiality of personal and financial information.
- Maintain business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; place and expedite orders for supplies; verify receipt of supplies; schedule equipment service and repairs.

**Job Types**: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work Location: In person