Current jobs related to Member Connect Lending Specialist - Toronto - DUCA Financial Services Credit Union Ltd.
-
Member Connect Lending Specialist
2 weeks ago
Toronto, Canada DUCA Financial Services Credit Union Ltd. Full time**Why DUCA?** We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve....
-
Lending Specialist
2 weeks ago
Toronto, Canada Fairstone Full timeAre you looking for a career that suits you? You’re in luck! Come join Fairstone, Canada’s leading provider of responsible lending solutions to underserved Canadians. We are recruiting the best talents to join our diverse team in our Toronto, ON branch. About the Role As a Lending Specialist, you will report to the Branch Manager and your main...
-
Lending Specialist
1 week ago
Toronto, Canada Fairstone Full timeAre you looking for a career that suits you? You’re in luck! Come join Fairstone, Canada’s leading provider of responsible lending solutions to underserved Canadians. We are recruiting the best talents to join our diverse team in our Toronto Dowtown, ON branch. About the Role As a Lending Specialist, you will report to the Branch Manager and your main...
-
Credit Manager, Specialized Lending
3 days ago
Toronto, Canada DUCA Financial Services Credit Union Ltd. Full time**Why DUCA?** We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve....
-
Account Manager, Specialized Lending
5 days ago
Toronto, Canada DUCA Full timeWhy DUCA? We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve. We...
-
Account Manager& Specialized Lending
2 weeks ago
Toronto, Canada DUCA Financial Services Credit Union Ltd. Full timeWhy DUCA? We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to...
-
Account Manager, Specialized Lending
4 days ago
Toronto, Canada DUCA Full timeWhy DUCA? We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve. We...
-
Account Manager, Specialized Lending
5 days ago
Toronto, Canada DUCA Full timeWhy DUCA? We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve. We...
-
Sales Operations Associate
1 week ago
Toronto, Canada Informa Connect Full timeCompany Description - Please note that this role is located in Toronto, Canada and may require some in-office or hybrid working. Additionally, all applicants for this role must have a strong working knowledge of Excel, including experience with advanced features such as macros, pivot tables, and data analysis. The ability to manipulate and analyze large sets...
-
Toronto, Canada DUCA Financial Services Credit Union Ltd. Full time**Why DUCA?** We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve....
Member Connect Lending Specialist
3 weeks ago
**Member Connect Lending Specialist**
DUCA is looking for Member Connect Lending Specialist to join our dynamic Member Connect team
**Job Purpose & Summary**
**Key Accountabilities & Duties**
- Meets established retail lending, investment and ancillary product and service goals.
- Identifies opportunities during each Member interaction and promotes and cross-sell the appropriate DUCA products and services.
- Manages the Member Connect retention process for existing retail lending products.
- Protects DUCA’s assets by adhering to all applicable lending regulations, policies and procedures, legal and ethical requirements, process requirements, and established risk guidelines.
- Strives to deliver a best in class customer experience by clarifying the member’s concern, determining the cause of the problem, selecting and explaining the best solution to solve the problem. Takes ownership and accountability for resolving member service inquiries and/or issues from beginning to end.
- Assists Members with setting up on-line banking options and accurately processing transactions on Member accounts within authorized limits.
- Leads the Member Connect team in the absence of the Member Connect Manager and/or Supervisor.
**Occupational Experience & Education Requirements**
- 3 to 5 years’ experience in a contact centre environment with a lending background.
- Solid knowledge of all Banking Products, retail underwriting guidelines and high ratio mortgages.
**Knowledge, Skills & Attributes**
- Superior problem solving skills
- Excellent telephone manners, communication and listening skills
- Ability to multi-task, organize and prioritize and adapt to change
- Keen attention to detail
- Ability to work in a fast paced environment
- Self-motivated and energetic
- Team player
**Working Conditions**
Contact centre environment.
**Hours of Operation**
Mon to Fri: 8:00 AM to 8:00 PM
Sat: 9:00 AM to 5:00 PM
**Department**:Member Connect
**Primary Location**:Corporate Office - 5255 Yonge Street, North York, ON
**Employment Status**:Permanent Full-time
**Hours per Week**:38
**Job Grade Level**: 4
**About DUCA**
DUCA exists to help people **do more, be more and achieve more** with their money and their lives. We’re driven by a co-operative philosophy that puts our Members (and Owners) at the centre of every decision we make, gives them a voice in how we’re run, and rewards them for their loyalty by sharing our profits.
At DUCA, we’re dedicated to creating a positive environment where our employees have growth and development opportunities, a healthy work/life balance, opportunities to give back to the community, and a focus on doing what is right for our Members. DUCA offers a competitive total compensation package including base salary, a short-term incentive (bonus) program, a comprehensive benefits program, pension plan, and employee banking benefits.
We thank all applicants but only those considered for an interview will be contacted.
