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Medical Receptionist

2 weeks ago

Hamilton, Canada Ancaster Family Physicians Full time

Very busy three doctor family practice, looking for an experienced front desk receptionist to book patient appointments, answer phones (including ability to triage patient's medical concerns) and do various office duties. Proficient on Mac computers with Practice Solutions/Telus EMR and Pomeló Patient portal.

**Roles and Responsibilities**
- Needed for full time Monday to Friday work week
- Answering phones and triaging patient phone calls
- Must be personable to patients over the phone and in person
- Feels comfortable and able to adapt in a fast paced, dynamic work environment
- Able to prioritize, recognize and use good judgement when appropriate
- IT proficiency is an asset
- Examples of office duties includes (but not limited to): scanning, updating EMR with e-faxes, contacting pharmacies when appropriate, booking patient appointments, tests and follow ups

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
COVID-19 considerations:
We follow all COVID-19 public health protocols at our office. Staff and patients are always provided with medical grade masks when at the office.
Interview will be done in-person at office.

**Experience**:

- Medical receptionist: 2 years (required)