Guest Services Coordinator

2 weeks ago

Calgary, Canada Compass Group Full time

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

**Job Details**:
Monday to Friday Corporate Schedule

Additional Benefits: 3 weeks vacation, excellent healthcare benefits, RRSP matching plan

**Job Summary**:
Reporting to the onsite Compass lead, the Guest Services Coordinator & Reception Agent is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members at a leading technology and consulting firm in downtown Calgary.

Now, if you were to come on board as our **Guest Services Coordinator & Reception Agent**, we'd ask you to do the following for us:

- Provide engaging and anticipative service to all office employees and visitors
- Work closely with facilities, local technology, and other workplace departments to ensure a flawless guest experience
- Share information about the office, building, surrounding areas, transportation, local restaurants, and other points of interest
- Weekly and daily communication with Workplace Team
- Operate telecommunication systems and manage incoming calls
- Restock supplies and consumables
- Carry out instructions for security, fire, health, and safety guidelines as required
- Interact with 3rd party vendors
- Manage employee and visitor access to office and building
- Assist with room set-ups and catering requests
- Conduct opening and closing duties
- Complete mail and courier requests as required
- Support other local offices as required
- Light housekeeping duties as required

Think you have what it takes to be our **Guest Services Coordinator & Reception Agent**? We're committed to hiring the best talent for the role. Here's how we'll know you are the best fit:

- Degree or working experience in a luxury hospitality environment is considered a strong asset - corporate, restaurant or hotels
- Excellent written and verbal communication skills
- Analytically inclined and a team player
- Ability to set priorities, manage multiple tasks and meet frequent deadlines
- Exceptional customer service skills with the desire to learn and be cross-functional
- Technical inclination and basic knowledge of office systems and hardware preferred
- Ability to lift up to 30lbs
- Proficiency with Microsoft Office Systems

  • Guest Service Agent

    6 days ago

    Calgary, Canada Delta Hotels By Marriott Calgary South Full time

    Job description Delta Hotels by Marriott Calgary South is looking for energetic, customer focused and dynamic people to join our Front Office team. - **Important!**_Flexibility to work a varied schedule including weekends, morning and evening shifts_**.**_ **Key Responsibilities** - Greet and welcome guests in a warm and professional manner. - Perform all...

  • Guest Service Agent

    1 week ago

    Calgary, Canada Delta Hotels By Marriott Calgary South Full time

    Delta Hotels by Marriott Calgary South is looking for energetic, customer focused and dynamic people to join our Front Office team. The Guest Services Agent (GSA) has dual responsibilities to sell hotel guest rooms and services and provide exceptional guest service. The GSA must endeavour to create loyal customers through the provision of individualized...

  • Guest Service Agent

    1 week ago

    Calgary, Canada Calgary Farmers Market Full time

    **Role Description: Guest Services Specialist** **Calgary Farmers’ Market** **Position Overview** The **Guest Services Specialist** plays a vital role in creating a welcoming, informative, and efficient environment for all visitors and vendors at the Calgary Farmers’ Market. This front-line position ensures guests can easily navigate the Market, access...

  • Coordinator, Guest Experience

    2 weeks ago

    Calgary, Alberta, Canada Calgary Airports Full time

    Apply NowSalary: Union Band 8 ($88,354.50 or $91,903.50)Status: Full-Time, Permanent, UnionizedWork environment: Hybrid (3 days in office 2 home)Number of positions available: 1Closing Date: January 21, 2026WHY CALGARY AIRPORTSPowered by heart and dedicated to excellence, we're the team that keeps Calgary connected – and you could be our newest...

  • Guest Service Agent

    2 weeks ago

    Calgary, Canada Element Calgary Airport | Four Points Calgary Airport Full time

    **Description of responsibilities** - Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. - Secure payment; activate/reissue room keys. - Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. - Communicate to appropriate staff when guests are waiting for an available room. -...

  • Guest Service Representative

    6 days ago

    Calgary, Canada Amenida Macleod LP Full time

    **About us** Amenida Residences, your home away from home in Calgary. We understand the needs of today's travelers and strive to provide a comfortable and convenient experience. We offers premium amenities, including an indoor heated pool, a 24-hour fitness center, an onsite restaurant and lounge, high-speed internet, and complimentary parking. Conveniently...

  • Head of Guest Services

    19 hours ago

    Calgary, Canada Trico Centre Full time

    The Trico Centre has an exciting opportunity within our Guest Services Department as the **Head of** **Guest Services**. The **Head of Guest Services** will be responsible for overseeing the Guest Services Department within Trico Centre for Family Wellness (Trico Centre). This role requires an individual with proven skills in strengthening customer service...

  • Guest Services Representative

    7 days ago

    Calgary, Canada Primacorp Ventures Full time

    About us Amenida Residences, your home away from home in Calgary. We understand the needs of today's travelers and strive to provide a comfortable and convenient experience. We offers premium amenities, including an indoor heated pool, a 24-hour fitness center, an onsite restaurant and lounge, high-speed internet, and complimentary parking. Conveniently...

  • Guest Services Representative

    4 days ago

    Calgary, Alberta, Canada Amenida Residences Full time

    About UsAmenida Residences, your home away from home in Calgary. We understand the needs of today's travelers and strive to provide a comfortable and convenient experience. We offers premium amenities, including an indoor heated pool, a 24-hour fitness center, an onsite restaurant and lounge, high-speed internet, and complimentary parking. Conveniently...

  • Guest Services Representative

    2 weeks ago

    Calgary, Canada Luxury Car Dealership Full time

    Temporary Guest Experience Representative - Lone Star Mercedes-Benz Mission Statement: _Driven to delight!_ We are seeking a friendly and professional temporary guest relations representative to accommodate and delight our valued clientele! This position is to relieve a temporary leave and could develop into a full time position. This position is for 32...