Lead, Housekeeping Services

Why Fraser Health?:
Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service. Bring your unique blend of skills and expertise to inspire people who play a role in the care continuum. Together, we create great workplaces.

We have an exciting opportunity as a **Full Time Lead **with **Housekeeping Services** to join our team at **Abbotsford Regional Hospital l**ocated in **Abbotsford, BC.**

**Build on your career experience as you**:

- Implement the day-to day operations of housekeeping services for an assigned site and /or site-wide facilities/building.
- Investigates and resolves operational issues involving service level concerns or staff performance issues.
- Supervises staff at designated site, schedules shifts, statutory holidays, vacations and relief, approves over-time and leaves of absence for staff.
- Interviews applicants, determines orientation and training, familiarizes staff with new procedures, conducts performance evaluations and resolves disciplinary matters. In collaboration with the Manager, initiates disciplinary action up to and including termination.
- Interprets and administers collective agreements. Provides input into site-wide budget requirements, monitors expenditures, and provides analysis reports to the Manager.
- Participates in committees and meetings involving clients, contractors and residents/patients and other stakeholders, as designated by the Manager.

**Are you motivated to join us? We will be looking for you to have the following**:

- Diploma in Business Administration or related discipline;
- Plus a minimum five (5) years’ recent related experience in housekeeping services in a health care environment; or an equivalent combination of education, training and experience.

Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

**Connect with us**

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members You can also visit us on Indeed and Glassdoor.

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Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
Reporting to the Manager, Housekeeping Services, the Lead oversees the day to day activities of housekeeping staff as directed by the manager, by supervising and providing leadership, determining priorities and ensuring workflow efficiency and customer service targets are met. Develops and monitors the budget for the assigned site, and assists the Manager in the monitoring, analysis, reporting of quality assurance and control initiatives for housekeeping services for site-wide facilities/buildings. Assists the Manager with site-wide program planning, implementation of best practices, new systems, policies and procedures, services delivery and evaluation. As directed by the manager, investigates and resolves site-wide operational issues involving service level concerns and/or staff performance issues.

**Responsibilities**:

- Implements the day-to-day operations of housekeeping services for an assigned site and/or site-wide facilities/buildings, and ensures effective housekeeping services are implemented maintaining an overall effective forecasting and utilization of respective personnel and equipment. Investigates and resolves operational issues involving service level concerns or staff performance issues.
- Contributes to the departmental strategic plan and related projects and initiatives by identifying goals and objectives for the portfolio providing feedback on activity levels and ensuring services address established goals and objectives and meet organizational service requirements. Makes recommendations to the Manager as required.
- Supervises staff at designated site and/or site-wide facilities/buildings, schedules shifts, statutory holidays, vacations and relief, approves over-time and leaves of absence for staff. Interviews applicants, makes staff resource planning and selection decisions, establ