Front and Back of House Team Member

20 hours ago

Penticton, Canada Melt Mineral Spa Full time

**Job description**

**Who we are and What we do**
At Melt Mineral Spa our focus is on bringing luxurious moments to our guests. In a nutshell, we believe that if we take care of our guests, our guests will take care of us. We prioritise rolling out the red carpet for our guests and building a lifelong relationship with them.

At Melt we strive to ensure our team members enjoy the work they do and look forward to doing it. We maintain a fun, productive, and open environment where team members feel that they can grow, share, learn and be productive partners.

**Why work with us**
- A team of friendly professionals committed to supporting each other
- Professional growth opportunities
- Access to benefits that are tailored to your personal needs
- Competitive salary

**What you’ll do**
- Work with other team members to provide a premium guest experience
- Ensure the smooth running of the spa through managing laundry and ensuring estheticians are equipped with the necessary supplies for their service deliveries
- Maintain cleaning equipment, and monitor inventory of essential supplies.
- Maintain the cleanliness and presentation of the spa
- Assist estheticians in the maintenance and presentation of the private treatment rooms
- uphold Health and Safety standards and COVID-19 protocols
- Possess an understanding of Melt product and service offerings
- Support Esthetician’s in their work to build the business clientele
- Assist with opening and closing protocols as appropriate
- Assist with Front of House responsibilities as required
- Train new employees as required
- Manage relationships with stakeholders across the business
- Possess a strong understanding on business operations
- Assist other team members as required an appropriate
- Additional duties as required

**Who you are**
- Prior relevant experience in a back room management role or open to training
- Ability to work independently with mínimal supervision
- Strong interpersonal and stakeholder management skills
- Strong attention to detail
- Customer service abilities
- Ability to work effectively within a team
- Well organised with an ability to effectively multitask
- Open to training and a willing to learn new programs/systems
- Proven time management, organizational skills, and professionalism
- Authorized to work in Canada

**How to apply**
- Submit your CV/resume

**Salary**: From $18.00 per hour

**Experience**:

- back of house: 1 year (preferred)
- housekeeping: 1 year (preferred)

Work Location: One location

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