Field Service Technician

Empowering healthcare starts with you. It starts with the chain of events you initiate when you work with McKesson Canada a chain that extends across the country and results in millions of people getting more from their healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 17 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

**Responsibilities**
- Diligently execute repairs and adjustments on variable automation’s equipment at customer sites.
- Performs preventive maintenance on equipment at customer sites.
- Ensure that an adequate phone support is provided to customers both during and outside of regular business hours (rotation with other employees).
- Carry out quality assurance testing on variable automation’s equipment.
- Take part in the packaging and unpacking of equipment for shipping and receiving.
- Collaborate in the management of various departmental activities (complete work orders, parts returns, inventory, purchasing, activity reports, etc.).
- Install various types of automation equipment, (occasionally out of your area of coverage).
- Occasionally bring packages to courier depots or directly to the airport in case of emergency or after courier pick-up times have elapsed.
- Participate in the set-up of commercial showcase events.
- Ensure work area is kept clean, organized and safe at all times.
- Collaborate with personnel from other departments to ensure optimization of customer service offering.

**Requirements**:

- DEC in Electronics or equivalent.
- Between 3 and 7 years of relevant work experience.
- Experience with medical equipment an asset.

Skills and Abilities Required
- Organized and demonstrate a team-oriented and positive attitude.
- Must be autonomous; demonstrate initiative and the ability to work with mínimal supervision.
- Capability to work through interdepartmental channel to achieve departmental goals, and to resolve internal and external customer issues in a timely manner.
- Profound and practical knowledge of personal computer and automated system software as well as network communication systems.
- Ability to communicate with individuals from varied backgrounds.
- Have a car and kept valid driving license.

**Working Conditions**
- Position requires frequent travel (approx. 20%).
- Work hours are driven by the needs of the customer and Mckesson APS. This includes overtime during the week and on weekends.
- Home based job opportunity

**Benefits & Company Statement**

Career Level - IC - Professional - P2

**Worker Type**
Regular

**McKesson is an Equal Opportunity employer.**

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