Digital Content Specialist

**A workplace powered by you**

At BC Hydro, we’re working towards creating a cleaner and more sustainable future for all British Columbians and need
people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented,
inclusive, and diverse team. We offer a healthy work-life balance, competitive wages, a comprehensive benefits package,
and training opportunities to support you in your career growth. We're proud to be ranked as one of B.C.'s Top Employers
and one of Canada's Best Diversity Employers.

**Digital Content Specialist**

Number of positions: 1 Job Location: Dunsmuir 15

Employment type: Temporary Region: Lower Mainland

Hours of work: Full-time (37.5 hrs/wk) Flexible Work Role: Hybrid

Annual salary: $ 78,000.00 - 84,100.00

**What you'll do**
- Develops, maintains and implements BC Hydro’s digital content strategy and content development on various digital

platforms. Develops and maintains content models to display organizational, project information and website platform
taxonomies to meet business requirements and enhance user/customer experience.
- Develops and maintains guidelines and best practices for user experience. Provides guidance and assistance to

stakeholders on how to use best practices in content strategy, user experience design, user interface design usability and
accessibility to enhance user/customer experience.
- Project manages user/customer experience activities related to digital content projects and campaigns by: gathering

requirements from stakeholders; leading customer journey engagements with stakeholders; developing and recommending
content strategies for user/customer experience that align with business requirements and enhances user/customer
experience; working with stakeholders to present recommendations to Executives for approval; and developing and
monitoring project plans and timelines to ensure projects are on track.
- Oversees the completion of work by digital agencies on projects to ensure deliverables align with project requirements,

timelines and adhere to BC Hydro’s brand standards.
- Copywrites business communications, user interface and user experience labels, copy for web, editorial and educational

copy. Edits copy from stakeholders and external vendors as required to ensure content is understandable and user-friendly
and adheres to BC Hydro’s brand standards.
- Develops communication strategies and plans based on insights gathered from stakeholders. Works with stakeholders to

implement communication plans that provide streamlined information to customers more effectively.
- Follows-up with stakeholders and vendors on post-launch activities such website enhancements/fixes and content

updates. Monitors user/customer experience on digital platforms and recommends user/customer experience improvements
to stakeholders.
- Performs duties of a minor nature related to the above duties that do not affect the rating of the job.

**What you bring**
- Diploma in Communications, Marketing or a related field.
- Three (3) years of experience in a role involved in digital content strategy, digital content development and copywriting

and editing.
- Requires in-house training on BC Hydro's corporate writing guidelines; or must complete within three (3) months of

starting in the job.
- Courses in communications are considered an asset.

**What we offer**
- A comprehensive benefits package
- A minimum of 15 paid vacation days
- A lifetime pension
- Flexible work model, depending on your role type
- Training and development courses

**What else you should know**
- This is a full-time temporary role for approximately 20 months.
- This position will play a key role in supporting BC Hydro's digital content strategy and requires strong writing, editing and

stakeholder management skills.
- Experience as a user experience (UX) writer is considered an asset.
- Portfolio is preferred please attach a portfolio link or PDF.

Vancouver, British Columbia, Canada, V6B 5R3

any delays.
** Date Posted**:2024-08-09 **Closing Date**:2024-08-29

For internal use 51845961