Systems & Network Administrator

**Job Title: Systems & Network Administrator**:

- Staff Bargaining Unit_

**Position Status**:Permanent, Full-time (35 hours/week)
OSSTF

**Department**:Information Technology Services (ITS)

**Supervision Received**:Director, Innovation & Technology

**Supervision Exercised**:Students Assistants

**Location**:Brampton, ON

PRIMARY FUNCTIONS:
A. Network Administration 30%

B. Asset Management 20%

C. Project Management 20%

D. Training, Research & Development 10%

E. Administrative Support 10%

F. Other Duties 10%

**TOTAL 100%**

**Responsibilities**:
**Network Administration (30%)**
- Install and configure specialized networking equipment.
- Configuration and continued administration of networking equipment.
- Management and administration of Algoma University TCP/IP addressing plan.
- Troubleshoot and resolve advanced network communication problems.
- Management and administration of network monitoring solutions.
- Perform troubleshooting as required and be the expert in service reliability and sustainability.
- Work with the Network and Security Administrator, the System Administrator, and the Systems Administrator - Media & Communications to identify, troubleshoot and resolve hardware, software, external and internal interface-related, data-related, business process-related, and network-related problems encountered by end-users.
- Configure and install workstations, software, and peripheral devices in response to the demands of a complex network and system design.
- Diagnose hardware and software problems, and replace defective components.
- In coordination with the Network and Security Administrator, the System Administrator and the Systems Administrator - Media & Communications, perform routine network, system, and interface start-up and shutdown procedures, and maintain control records.
- Understand and be prepared to provide Tier I, II, and III support for all systems in a swarming environment.
- Repair and recover from hardware or software failures.
- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
- Create Operating System Image files that can be used for large or small-scale deployments.

**Asset Management (20%)**
- Design and implement an inventory tracking system to optimize inventory control procedures.
- Examine the levels of supplies and materials to determine shortages.
- Document daily deliveries and shipments to update inventory.
- Prepare detailed reports on inventory operations, equipment levels, and adjustments.
- Evaluate new inventory to ensure it’s ready for shipment.
- Perform daily analysis to predict potential inventory problems.
- Order new supplies to avoid inefficiencies or excessive surplus.
- Analyze different suppliers to obtain the best cost-effective deals.
- Maintain an inventory of parts for emergency repairs.
- Manages procurement of assets.

**Project Management (20%)**
- Aid in determining and defining project scope and objectives.
- Predict resources needed to reach objectives and manage resources in an effective and efficient manner.
- Identify the budget based on the scope of work and resource requirements.
- Track project costs in order to meet the budget.
- Develop and manage a detailed project schedule and work plan.
- Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
- Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Utilize industry best practices, techniques, and standards throughout the entire project execution.
- Monitor progress and make adjustments as needed.
- Measure project performance to identify areas for improvement.

**Training, Research & Development (10%)**
- Perform research and document solutions identifying root causes for computing issues.
- Create a document library with associated training courses and materials.
- Perform necessary research, and advise/decide on the proper upgrades/patches/etc. for systems.
- Aid Systems Administrators in discovering, reviewing, and influencing new and evolving design, architecture, and standards.
- Work with vendors to resolve system issues; research and test possible solutions and implement solutions.
- Interpret and/or discuss information with others, which involves terminology or concepts which may not be familiar to everyone; regularly provide advice and recommend actions involving rather complex issues. May resolve problems within established practices.
- Work with the Security Architect to help plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
- Recommend changes to the Manager, Security & Infrastructure to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Perform periodic performance reporting to support capacity planning.
- Gather data pertaining to user needs, and use the information to identify, predict