I.t/i.s. Coordinator

**Competition Number**
- 2025-NON-006

**Job Type**
- Full-time Permanent

**Hours**
- 1.00 FTE

**Classification**
- I.T./I.S. Coordinator

**Department**
- Information Systems

**Salary**
- $45.7544 to $51.6232 per hour

**Closing Date**
- Friday, January 24, 2025

**Description**

The I.T./I.S Coordinator (ITISC) reports directly to the Director of I.T./I.S/BioMedical. The ITISC ensures the service desk process provides a complete solution for internal and external product users across all platforms. The coordinator works independently as well as with the Director of I.T./I.S/BioMedical to coordinate and prioritize technical services and Technology Project management.

**Why Work with LWDH? In this position, there are many benefits to joining our team**:

- 3 weeks paid vacation
- Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes inflation protections, survivor benefits, buyback options, and early retirement
- Desjardin Group Life Insurance coverage that includes life insurance, and short/long-term disability coverage
- Green Shield Canada extended health benefits for single and family including dental services, prescription, health services, vision, hospital accommodation, etc.
- Relocation and accommodation packages and support
- Access to staff physiotherapy, onsite gym, Employee Assistance Program, staff wellness initiatives, and much more

**Qualifications**

**Education**:

- Grade 12 Diploma
- Post-Secondary education in Computer Sciences or Computer Engineering.
- Project Management Certification an asset

**Knowledge and Skills**:
**An extensive working knowledge in the following areas**:

- Microsoft Operating Systems including setup and security
- Microsoft 365 Applications
- Network topologies and protocols
- Routing, switches, firewalls
- Computer hardware and components

**Other Requirements**:

- Minimum of 5 years of experience in I.T/I.S.
- Ability to communicate effectively with people that have a wide variety of skill levels.
- Ability to work effectively in high stress situations.
- May be required to work evenings and weekends.
- May be required to work at affiliated sites.
- Criminal records check is required as per hospital policy.
- Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
- Demonstrated expertise in the technical aspects of end user education, incident investigation, incoming inspections, installations and evaluations.
- Demonstrated skills in troubleshooting
- Reliable attendance record
- Must physically be capable of performing the essential duties of the job
- We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. First consideration will be given to current internal employees of LWDH._
- Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position. _
- LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles._
- We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation._
- For more information or to request an accommodation please contact the Human Resources Department at 807-468-9861 ext. 2393_