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Financial Aid Officer

2 weeks ago

Toronto, Canada Academy of Learning Career College Full time

**Position overview**:
**Job duties**:

- Offer comprehensive support to students and families through various communication channels regarding financial aid policies, admissions procedures, and registration statuses.
- Serve as a **MAJOR** point of contact to address inquiries and resolve issues concerning financial transactions, acting as a liaison between multiple departments, financial agencies, and government entities.
- Provide academic advisement, crisis intervention referrals, and arrange tutorial support as needed.
- Ensure fair and consistent enforcement of the Academy of Learning Career College's policies related to financial aid.

**Qualifications**:

- Post-secondary education in business or finance from an accredited educational institution or an equivalent combination of education and experience
- Previous experience within the Private Career College industry is an asset
- Strong orientation towards high-volume, fast-paced, time-sensitive business operations
- Successful in maintaining exemplary customer service levels
- Detail oriented with the ability to prioritize workloads to meet deadlines
- Must be able to work independently within a team environment
- Knowledge of Microsoft Office Excel and Word

**Job Types**: Full-time, Permanent

Pay: $42,000.00-$52,000.00 per year

Additional pay:

- Commission pay

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Toronto, ON M5H 2Y4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- OSAP Application: 1 year (preferred)

Work Location: Hybrid remote in Toronto, ON M5H 2Y4