Coordinator of Communications and Community

INTERNAL POSTING

Priority shall be given to qualified Cree beneficiaries

NATURE OF WORK

The Coordinator of Communications and Community Relations reports to and assists the Director Communications and Community Relations to manage the department as well as to provide strategic planning, project management and governance support, with a focus on setting goals and managing expectations for the Communications and Community relations department (CCR).

CHARACTERISTIC FUNCTIONS

The Coordinator of Communications and Community Relations position is articulated around three principal functions:
Strategic Planning

Contributes to the development of the Cree School Board’s (CSB) annual communication strategy and plan in alignment with its mission, vision, values and in support of its strategic action plan.

Supports the development of the CCR’s Departmental Plan (strategy, tactics, and key performance indicators) based on situational analysis (strengths, weaknesses, opportunities and threats) and data.

Project Management

Establishes and maintains a project management framework and practices for communication related projects, whether departmental (CCR) or in support of internal clients.

Monitors project progress (timeline, performance indicators and budget) and contributes to document progress using designated tools (e.g. Envisio).

Ensures follow-up through existing mechanisms with project leads.

Coordinates as well as takes lead managing special events as required.

Communication Governance and Practices

Participates in the development and maintenance of communication governance and guidelines, including the CBS visual identity and standards.

Ensures the CBS communication policies and practices are aligned with the Cree Language Act.

Collaborates with CSB’s Change Management Specialist to define the appropriate level of communication support required for the successful implementation of change initiatives, either on a project specific basis or organization-wide.

Ensures CSB’s communication policies and practices are shared and respected by all CSB employees.

Manages communication training and tools for all CSB employees in alignment with the communication competency and supports its development.

Provides guidance and support to CSB leadership, departments and sectors with the development of their respective communication strategies in order to support the operations and high-profile projects.

Ensures appropriate request for proposal and service agreements are in place as per policy (Awarding of Contracts).

Represents the CBS on working groups for high-profile projects with the Cree Nations Government, other Cree entities or external partners when requested.

Directs and manages the work of third-party service providers, including design firms, public relations firms, printing houses and writers, as required.

Ensures adequate content governance and publication for the CSB website, employee portal and social media.

Reviews and approves work of communication staff and third-party service providers, as appropriate.

Assists in management of media relations.

Provides communication support in the context of crisis management, as appropriate.

REQUIRED QUALIFICATIONS

A bachelor's degree in a relevant field of specialization, such as:

- Communications
- Public Relations
- Project Management
- Business Administration

Five (5) years of relevant experience.

Fluency in English is required.

Knowledge of the Cree language and/or French is an asset.

CONDITIONS OF EMPLOYMENT*

Permanent, Full-Time Position
- Benefits and working conditions according to the By-Law regarding the Conditions of Employment of Management and according internal procedures.