Parts Manager

**Duties & Responsibilities**:

- Forecasts goals and objectives for the department and strives to meet them.
- Hires, trains, motivates, counsels and monitors the performance of all parts department staff.
- Prepares and administers an annual operating budget for the parts department.
- Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts and the do-it-yourself public.
- Establishes pricing parameters in each customer category that generate enough gross profit to produce a satisfactory profit while maintaining customer loyalty.
- Establishes individual parts inventory levels and balances them for maximum turnover.
- Ensures that parts inventory turns (established #) times per year.
- Monitors and adjusts inventory to **minimize obsolescence**.
- Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.
- Supervises stock order procedures.
- Sets and enforces a policy on the special ordering of parts. Ensures that stock orders represent at least (established %) percent of all orders.
- Analyzes sales, expenses and inventory monthly to maintain profit goals.
- Develops and administers an aggressive wholesale parts program to produce profit.
- Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
- Works with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs.
- Attends managers meetings.
- Holds weekly department meetings.
- Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
- Provides technical assistance to parts department employees.
- Monitors parts department employees' payroll records.
- Coordinates a prompt, efficient and timely flow of paperwork.
- Directs shipping and receiving efforts to ensure timely processing.
- Monitors daily reports such as DOE, DOC and sales productivity.
- Develops and utilizes a lost sales tracking report.
- Directs outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers.
- Develops sales promotions.
- Takes advantage of all manufacturers' inventory co-op advertising.
- Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction.
- Handles customer complaints immediately and according to the dealership's guidelines.
- Ensures that all dealership purchases are properly accounted for before payment is made.
- Assists in the collection of past-due accounts.
- Supervises custodians to ensure that work area is kept clean.
- Enforces safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried and OSHA Right-to-Know.
- Understands, keeps abreast of, and complies with federal, state and local regulations that may affect parts sales.
- Maintains professional appearance.
- Other duties as assigned.

**Qualifications**:

- Minimum 3 years of Dealership experience in a retail auto parts department.
- Proficiency in Reynolds & Reynolds IGNITE computer systems.
- Ability to read and comprehend instructions and information.
- Ability to work efficiently in a high-pressure environment.
- Professional appearance & friendly disposition.

**Automotive Parts Manager - Mathematical Skills**

**Automotive Parts Manager - Reasoning Ability**
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Salary TBD

**Job Types**: Full-time, Permanent

Pay: $80,000.00-$100,000.00 per year

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- English not required

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- dealership: 3 years (required)
- Automotive Parts Advisor: 3 years (required)
- Parts Advisor in GTA are: 3 years (required)
- wholesale parts: 2 years (required)
- Reynolds: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)

Willingness to travel:

- 50% (required)

Work Location: In person