Pharmacy Assistant

Founded in 2019, Rx Connect Specialty Pharmacy is a proud Canadian company, comprised of healthcare professionals with extensive specialty medication experience with a location in Mississauga, Ontario and another in Calgary, Alberta. We are a distinctive healthcare company, with patient relationship skills that set us apart. Our mission is to provide excellent customer service and personalized care to our patients, while also ensuring that they have access to affordable medications.

We specialize in providing medications for patients with chronic and complex medical conditions, such as HIV, rheumatoid arthritis, multiple sclerosis, and more. Our team consists of experienced pharmacists, technicians, and support staff who are dedicated to providing compassionate and comprehensive care to our patients.

At RX Connect Specialty Pharmacy, we understand that navigating the healthcare system can be challenging, especially for patients with complex medical conditions. That's why we have a team of reimbursement specialists who work closely with patients and healthcare providers to ensure that our patients have access to the medications they need, regardless of their financial situation.

We believe that every patient deserves personalized care and attention, and we strive to provide that to each and every one of our patients. We are committed to staying up to date with the latest advances in healthcare and medication therapy, so that we can provide the best possible care to our patients.

**About the Position**:

- **Duties and Responsibilities**_
- Answer the phone and respond to inquiries from internal and external customers.
- Assist and Support with the remote dispensing locations and satellite sites.
- Assist in general housekeeping and administrative duties.
- Improve the operational systems, processes, and policies in support of information flow and management of business processes.
- Increase the effectiveness and efficiency of support services (Scheduling, IT), through improvements to each function as well as coordination and communication between support and business functions.
- Liaise with the scheduling, clinics, patient support programs and pharmacy divisions.
- Monthly billing for services and co-ordination of invoices, working with accounting for completed services related to non
- Rx Connect Specialty Pharmacy programs.
- Order, receive and maintain inventory of medications.
- Play a significant role in planning, including an initiative geared toward operational and performance excellence.
- Prepare and process billings, claims, disbursements, and related documents.
- Process and attain SA’s or reimbursement coverage for patients (e.g. manage communication with public and private providers)
- Review invoices or other documentation
- _Other duties as assigned_
- **Job Requirements**_
- Proficient in Kroll order entry and third party adjudication/billing (minimum 2 years of experience)
- Retail or community pharmacy experience (minimum 2 years of experience)
- Excellent communication and customer service skills
- Effective organizational skills and excellent time management skills with the proven ability to multi-task
- Excellent problem-solving skills with the ability to resolve issues independently in an effective and efficient manner
- Detail oriented with the ability to work under mínimal supervision

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have experience in ordering and billing through Kroll?

**Experience**:

- Kroll: 2 years (preferred)
- Pharmacy: 2 years (preferred)

Work Location: One location