Front Desk Supervisor
4 days ago
**Place of work**: 3125 Bd Hochelaga, Québec, QC G1W 2P9
**Status**:Part-time
Located at the entrance to Quebec City, near major bridges and highways, Travelodge Quebec is easily accessible. Whether you come to develop your transferable skills or to build your career, you will appreciate this dynamic team.
**Who are we**:
Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. At Tidan, the well-being of its employees is important. To this end, several policies have been developed and implemented.
**Why join the Tidan team**:
Apart from competitive salaries, we offer benefits, such as group insurance which constitutes life insurance, disability insurance and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. In addition, a pension plan is also offered. A bonus is also provided via our referral program and more.
Social life is at the heart of the company, especially after the pandemic, each hotel has a social calendar. Whether you're on the frontline operations team or in a leadership role, the Tidan Human Resources team is always there to listen and support you on your journey through the company.
We believe in teamwork and are committed to creating a high performing team whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you.
Reporting to Front Desk Management, the Front Desk Supervisor plans, organizes, directs and controls activities during their shift at the front desk. He/she is responsible for the quality of customer service. The supervisor will also be responsible for the night auditors.
You inspire through your actions, you motivate through recognition and teamwork.
**Task description**:
- Provide unparalleled customer service.
- Be responsible for the work of the receptionists.
- Supervise, train, supervise, discipline and motivate reception department staff and night auditors.
- Carry out various follow-ups with customers.
- Perform various office tasks.
- Excellent organizational and time management skills including the ability to set own priorities and those of team members.
- Work in coordination with the other departments of the establishment.
- Receive customer comments and ensure the management, processing and follow-up of complaints.
- Master all tasks assigned to receptionists.
- Manages the productivity and performance of the reception team, bellhop, doorman, concierge
- Manages room inventories.
**The unavoidable**
**Skills**:
- Skills for interpersonal relations and Ability to influence as well as to convince
- Knowledge of the hotel industry (minimum one year of experience)
- Excellent analytical skills
- Experience in a unionized environment
- Ability to work in a team
- Safe and quick judgment
- Innovative and inspiring leader
**Availability**:
- Thursday-Friday-Saturday / 2pm to 10pm.
**Training**:
- DEC. (Diploma of Collegial Studies)
**Languages**:
- Bilingualism (French-English) is required in this position, as we serve an international clientele
-
Front Desk
1 day ago
King City, Canada Campus Living Centres Full timePlease note this is an overnight position **Position Summary and Job Magnitude** The Residence Services Representative is responsible for maintaining guest satisfaction at all times. They must be able to listen and understand the needs of guests and deliver the appropriate level of service to meet their satisfaction. The Residence Services Representative...
-
Front Desk Assistant
5 days ago
Quebec City, Canada EMS Ingénierie Full time**Description**: You are passionate about engineering and would you like to join a young and dynamic team working in the field of consulting engineering? At EMS, we encourage initiative, promote accountability, reward effort and provide opportunities for our employees to develop to their full potential. We are currently looking for a Front desk assistant...
-
Front Desk Administrator
3 weeks ago
Quebec City, Canada Centre Dentaire Ville de Québec Full timeNotre pratique à ville de Québec, QC est à la recherche d'un administrateur de réception à temps plein ! Nous sommes un cabinet dentaire bien établi, qui croit qu'un bon cabinet commence par une bonne équipe. Nous recherchons une personne sociable et travailleuse, qui cherche à se joindre à une équipe de professionnels expérimentés et à...
-
Front Office Manager
5 days ago
Quebec City, Canada Marriott International, Inc Full time**Additional Information** **Job Number**24209535 **Job Category**Rooms & Guest Services Operations **Location**Delta Hotels Quebec, 690 Boul Rene Levesque Est, Quebec City, QC, Canada, G1R 5A8 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...
-
Customer Service
4 days ago
Quebec City, Canada Driven Brands Full timeCompany:Driven Brands PH Vitres d’Autos laisse sa marque dans le domaine de la vente, la distribution et l’installation de vitres automobiles depuis plus de 50 ans déjà! PH Vitres d’Autos comprend quatre divisions incluant des entrepôts en Ontario (Nationwide AutoGlass), au Québec (PH Vitres d’Autos) et dans les Maritimes (Atlantic Windshield...
-
Residence Services Supervisor
4 weeks ago
King City, Canada Campus Living Centres Full time**Position Summary and Job Magnitude** The Residence Services Supervisor is responsible for supervising all duties of the front desk, insuring a high quality of service delivery and capability to resolve various magnitudes of day to day challenges that flow through the front desk. They are the liaison for all inter-department communications, requiring...
-
Pet Salon Front Desk
3 weeks ago
King City, Canada All Dogged Up Full time**All Dogged Up Pet Spa** is currently seeking someone to fill the **Pet Salon Front Desk** position. In this role you will be the main point of contact for pet parents, building lasting connections with customers and their pets. This position presents an excellent opportunity for individuals who possess a genuine love for animals and are prepared to embrace...
-
Housekeeping Supervisor
3 weeks ago
Quebec City, Canada Marriott International, Inc Full time**Job Number** 22138695 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Quebec, 690 Boul Rene Levesque Est, Quebec City, QC, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to...
-
Housekeeping Supervisor
3 weeks ago
Quebec City, Canada Marriott International, Inc Full time**Additional Information** Superviseur entretien ménager **Job Number** 23031536 **Job Category** Housekeeping & Laundry **Location** 690 Boul Rene Levesque Est, Quebec City, QC, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Inspect guest rooms, public areas, pool, etc....
-
Front of House Supervisor
1 day ago
Quebec City, Canada Eagle Ranch Resort Full time**This job is located in Invermere, British Columbia*** **Food & Beverage (FOH) - Front of House Supervisor** Work, play, and live in beautiful Invermere, BC, with us at Eagle Ranch Resort and enjoy world-class golf, rated 4.5 stars by Golf Digest. Eagle Ranch Resort is perched atop a spectacular bluff overlooking the magnificent Columbia River and...
-
Housekeeping Supervisor
4 weeks ago
Quebec City, Canada Marriott International, Inc Full time**Additional Information** Superviseur entretien ménager **Job Number** 23138709 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Quebec, 690 Boul Rene Levesque Est, Quebec City, QC, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Inspect guest rooms, public...
-
Housekeeping Supervisor
3 weeks ago
Quebec City, Canada Marriott International, Inc Full time**Additional Information** Titre en français : superviseur entretien ménager **Job Number** 23208658 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Quebec, 690 Boul Rene Levesque Est, Quebec City, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect...
-
Housekeeping Supervisor
4 weeks ago
Quebec City, Canada Marriott International, Inc Full time**Additional Information** **Job Number**25009139 **Job Category**Housekeeping & Laundry **Location**Delta Hotels Quebec, 690 Boul Rene Levesque Est, Quebec City, QC, Canada, G1R 5A8 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure...
-
Floor Supervisor
4 days ago
Quebec City, Canada Marriott International, Inc Full time**Job Number** 24077204 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Quebec, 690 Boul Rene Levesque Est, Quebec City, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to...
-
Hotel Front Desk Supervisor
20 hours ago
Quebec City, Canada Monsieur Jean - L'Hôtel particulier Full timeEducation: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - or equivalent experience **Work setting**: - Hotel, motel, resort **Tasks**: - Co-ordinate activities with other work units or departments - Establish work schedules and procedures - Perform same duties...
-
Psp - Front Desk Attendant
2 weeks ago
Quebec City, Canada CFMWS Full time**WHO WE ARE** The Canadian Forces Morale and Welfare Services (CFMWS) supports the Canadian Armed Forces members and their families wherever they are in the world through the provision of fitness, recreation and leisure activities, family and charitable support, retail as well as personal financial services. We offer our employees the opportunity to work...
-
Assistant Rooms Operations Manager
5 days ago
Quebec City, Canada Marriott International, Inc Full time**Job Number** 23041924 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Quebec, 690 Boul Rene Levesque Est, Quebec City, QC, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the day-to-day...
-
Reception Clerk
4 weeks ago
Quebec City, Canada IGA Full time**Reception clerk**: Part-Time Number of hours per week : between 40 and 40 Shift : Day Availability : Weekdays **Become a reception clerk!** Are you curious to learn more about food, are you motivated and resourceful? Are you the one in your family who always inspects your delivery to make sure you got everything right? Then this job should be of...
-
Reception Clerk
2 weeks ago
Quebec City, Canada IGA Full time**Reception clerk**: Full-Time Number of hours per week : between 32 and 40 Shift : Day Availability : Anytime **Become a reception clerk!** Are you curious to learn more about food, are you motivated and resourceful? Are you the one in your family who always inspects your delivery to make sure you got everything right? Then this job should be of...
-
Services Supervisor
3 weeks ago
Quebec City, Canada Bureau en Gros Full time: 1223895 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At **solutionshop**, we partner with customers to help them find the right solutions to be successful, such...