Consultant, Workplace Injuries Management, Data Analysis

Req Id: 424977

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have - making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Be at the centre of Bell’s transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate Security & Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You’ll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization.

At Bell, your insights and experience will make an impact in bringing the best digital connections and next generation services to Canadians. Join us as we transform from a traditional telecommunications company to tech services and digital media leader.

**Key Responsibilities**:
Reporting to the Senior Manager, Disability Management, Workplace Injuries, the incumbent will be responsible for the administrative and medical aspects of managing workplace injury claims as well as participation in data analysis and the implementation and creation of dashboards, including the following:

- Manage workers’ compensation claim files for all provinces.
- Promote the safe return to work of injured employees and initiate the accommodation process.
- Represent the employer in 1st level appeal cases during disputes.
- Assist in preparing hearings for 2nd level appeal cases;
- Communicate with the various external stakeholders involved, i.e. the attending physician, medical specialist, therapists, investigators, rehabilitation counsellors and others;
- Determine the need for a medical evaluation or any other type of evaluation relevant to managing the case, and approve related expenditures.
- Prepare cost sharing and cost relief requests;
- Communicate with various internal stakeholders, including employees, managers, HR, labour relations, legal and health and safety departments ;
- Collaborate with various teams to identify opportunities for process improvement and implement effective solutions;
- Develop and maintain structured documentation of processes, procedures and indicators;
- Contribute to design and implementation of dashboards;
- Conduct in-depth data analysis to identify trends and insights;
- Ensure quality control of statistical data ;
- Take part in developing and implementing processes;

**Critical Qualifications**:

- A college diploma or bachelor’s degree in the health field, in industrial relations, human resources or relevant discipline;
- 3 to 5 years experience as a workplace injury consultant.
- Excellent communications skills (verbal and written);
- Experience in process improvement and project management;
- Strong analytical skills, with the ability to interpret data;
- Proficiency in Microsoft (MS) Office programs (Word, Excel, PowerPoint), with a comfort level in data analysis and visualization;
- Sense of urgency and proactive approach to identifying and addressing challenges;
- Strong organizational and time management skills, with the ability to manage multiple projects simultaneously;
- Team-oriented;
- Knowledge of the laws and regulations in force in these provinces;
- Knowledge of SIGMA-RH (an asset);
- Knowledge of SAP (an asset).
- In the course of their duties, this person will be required to interact with French & English speaking stakeholders across Canada

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

**Additional Information**:
**Position Type**: Management

**Job Status**: Regular - Full Time

**Job Location**: Canada : Quebec : Montreal

**Work Arrangement**: Hybrid

**Application Deadline**: 07/23/2025

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and acce