Site Director

Site Director - 15/16 York St - Full-Time Days
**Position**:Site Director

**Site**:Cadillac Fairview
- 15/16 York St (12-14 Retails Shops)

**City**:Downtown Toronto, ON

**Status**:Full-Time Days

**Hours**:Monday to Friday : 0800-1600

**Pay Rate**: $30/Hr

**Category**:Overtime after 44 hours **(ESA)**

**Internal** **Posting Date**:Jul 16 2025

I**nternal Closing Date**:Jul 23, 2025

**External Closing Date**: July 30,2025

We are seeking a seasoned **Security Site Director** to lead the day-to-day operations of the security department at 15 & 16 York Street, including the retail spaces at 12 & 14 York Street. This role is responsible for managing personnel, ensuring compliance with life safety regulations, implementing operational improvements, and delivering high standards of tenant service and emergency readiness. This leadership role requires excellent organizational, communication, and crisis management skills, along with a deep understanding of commercial real estate security.

**Key Responsibilities**:

- Supervise all on-site security personnel including Lead Hands, Control Centre Operator, Mobile Supervisor, and guards
- Conduct regular coaching sessions, performance evaluations, and team meetings
- Interview, hire, train, schedule, and discipline staff as required
- Motivate and mentor team members, promoting a high-performance culture

**Security & Compliance Oversight**:

- Conduct regular site inspections, audits, and drills to ensure full compliance with fire and life safety codes
- Maintain up-to-date documentation and lead monthly emergency preparedness initiatives
- Function as Incident Commander during emergencies and report to property management
- Ensure timely execution of corrective action to address compliance gaps or deficiencies
- Lead implementation of new systems and processes (e.g. CF Connect, Maximo)
- Liaise with tenants to resolve complaints, address concerns, and offer security-related support
- Coordinate emergency planning and preparedness efforts with tenants and vendors
- Prepare and deliver presentations to internal teams or external stakeholders as needed

**Operational Excellence**:

- Maintain and update security SOPs in accordance with industry best practices
- Monitor and assess incident reports to identify trends and recommend mitigation strategies
- Support ongoing and strategic security/life safety initiatives and projects
- Post-secondary education or diploma in security/life safety, risk management, or criminology preferred
- Minimum **3 years of experience in a commercial real estate security environment**, with **1+ year in a supervisory role**:

- Completion of a supervisory management program (or willingness to complete upon assignment)
- Strong understanding of fire detection and suppression systems, HIRA, access control, and emergency response protocols
- Familiarity with security-related technologies and platforms such as Maximo and CF Connect
- Knowledge of applicable laws and legal authority of security personnel (use of force, search/seizure, evidence preservation, etc.)
- Excellent written and verbal communication
- Strong decision-making, problem-solving, and conflict resolution abilities
- Ability to work under pressure in a fast-paced, multi-tasked environment
- A collaborative team player with the ability to delegate effectively and lead by example

**Emergency Management Responsibilities**:

- Maintain and contribute to fire safety plans, evacuation procedures, and business continuity planning
- Lead monthly emergency drills and oversee annual

Paladin Security: Making the World a Safer and Friendlier Place because we **CARE**
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team, we want to meet you