Case Manager, Transitional Housing

**Title**:Case Manager, Transitional Housing

**Job Status**: Full-Time, (Maternity Leave Contract)

**Hours of Work**: 40 Hours/Week (Days/Evenings/Weekends)

**Job Region**: All Blue Door Locations, Transitional Housing Program

**Salary**: $25.22 per hour
- Note: This is a unionized position.

Blue Door is a not-for-profit registered charitable agency governed by a volunteer Board of Directors. We are an integral part of our community, providing essential emergency housing services since 1982.

**Job Summary**

Reporting to the Program Manager, Transitional Housing and Health, the Case Manager, Supportive Housing is a social worker or equivalent, who provides supports to clients in the Transitional Housing Program achieve community integration while working on a long-term plan to achieve housing stability in the community.

The Transitional Housing Program assists individuals gain skills and capacity to transition into and retain long-term housing in the community. Staff will provide basic structure in independent living, support with goal setting, and skill-building to individuals. By creating and offering this supportive environment, people can overcome trauma, address the issues that have led to or kept them homeless, and begin to rebuild their support network.

**Responsibilities**
- Coordinate independent life skill case management sessions to promote independent living and progression into independent community living.
- Support individuals with a housing plan and housing search activities while they access the Transitional Housing Program.
- Support clients to navigate community supports and services.
- Conduct goal planning and regular check-ins with individuals including but not limited to home check-ins.
- Orient individuals to landlord and tenant rights.
- Support eventual permanent housing relocation.
- Enhanced support with maintaining safe housing.
- Support individuals with career planning, employment searches, and employment skill development.
- Improved and ongoing links with employment and health and/or medical resources.
- Provide individual supports to identify gaps in health and independent living skills including but not limited to landlord tenant negotiation, self-advocacy, and budgeting and life skills and providing referrals as necessary.
- Facilitate informal counselling to promote independence and building healthy partnerships for success.
- Facilitate food security.
- Supporting to improve financial security through various forms, including ODSP and other subsidies.
- Keeping up to date with new and current community-based programs and supports.
- Provide follow-up supports to clients who have successfully transitioned into long-term housing.
- Record keeping, preparing reports and, report on monthly and quarterly statistics.
- Transporting clients within the community as required.
- Other duties as assigned.

**Respect and Professionalism**
- Maintain professionalism in the workplace.
- Work cooperatively alongside and support all Blue Door team members and departments.
- Adherence to the mission, vision, policies and procedures of the agency.
- Able and willing to promote harm reduction practices in accordance with core standards.
- Attend internal staff meetings and staff training as required.
- Maintain the confidentiality of all client and agency information.
- Utilize effective conflict resolution skills in accordance with (Crisis Prevention Intervention (CPI) training.
- Foster positive and appropriate relationships with clients, colleagues, community partners and volunteers.
- Provide referrals and follow-up as necessary.
- Meets with manager on a regular basis and participates in completion of annual performance evaluation.

**Occupational Health & Safety**
- All employees are responsible for carrying out work in a way that does not adversely affect their own health and safety and that of others.
- All employees shall learn and understand health and safety policies and procedures and will comply with them.
- All employees must be able and willing to work within all programs and with flexible schedules

**Qualifications**
- Minimum Bachelor of Social Work Degree or equivalent. Combination of relevant education and experience.
- Knowledge of Landlord Tenant Act.
- Knowledge of Housing First Practices.
- Experience working with vulnerable populations.
- An understanding of homelessness, mental health and addiction issues.
- An ability to work independently and as an effective team member.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with clients and colleagues and commitment to team approach.
- Understanding and delivery of anti-oppressive practices.
- Experience with harm reduction practices.
- Excellent organizational skills.
- Able to operate within a flexible work schedule.
- Ability to lift up to 40 lbs.
- Must have a reliable vehicle, valid driving licence and appropriate insurance. Mileage is reimbursed.
- CPI, CPR and Vulnera