Field Service Representative

2 weeks ago

London, Canada General Dynamics Land Systems Full time

**Description**

Senior Technician, Field Service Representative

Key Job Elements:

- Provide advice, guidance and technical assistance to internal and external customers on vehicle maintenance issues and repair procedures
- Assist in the development of repair estimates
- Conduct technical inspections and troubleshoot LAV systems
- Conduct repairs, modifications and retrofits on LAV vehicles
- Liaise with internal and external customers for resolution of data and technical problems
- Monitor parts usage and report on any material issues
- Prepare input for various management and log reports
- Provide data to assist in monitoring and tracking project budgets and project status
- Provide technical, test and repair support to customers at their sites when required
- When required, act as lead repair technician, provide team leadership, instruct, monitor and inspect repairs of other technicians on site

Required Qualifications:

- Truck, coach or automotive interprovincial certification or qualified military fire control systems technician, military electro optical repair technician or heavy equipment technician
- Minimum 3-5 years experience in the operation and maintenance of armoured vehicles
- Ability to drive a Fork Truck and operate Portable Cranes and other material handling equipment
- Ability to read and interpret technical drawings and documentation
- Must be able to meet Anthropometrical Size Restrictions for confined space
- Possess a valid driver’s license and ability to qualify for DZ license
- Strong communication, organization and prioritization skills
- Experience working with teams and/or customers
- Ability to work independently and take initiative
- Must possess or be able to obtain a valid Canadian Firearms Restricted Possession and Acquisition License (PAL)
- Ability to travel (30%) extensively domestic/international, for extended periods of time, including in areas of operational deployment with our customers

Preferred Qualifications:

- University degree or College diploma
- Valid Secret level security clearance

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