Service Receptionist

2 days ago

Scarborough, Canada Scarborough Toyota Full time

Are you a highly motivated, dedicated and driven individual? If you answered yes to all three, then you are the right person to join our team as a **Service Receptionist at Scarborough Toyota**

**The Company**:
At Canada One Auto Group, we strive to provide world class products and excellent customer service to all of our customers. We provide our employees with a culture that is unique, community involved and focused on continuous improvement with potential to move up within the company.

Under the umbrella of Canada One Auto Group, Scarborough Toyota has become the premier dealership in the Toronto region and has the largest on-site inventory in Canada. At Scarborough Toyota, we aim to provide exceptional customer service and build long lasting relationships with our customers and co-workers.

**Position Overview**:
Primary objectives for this position includes greeting customers, answering phones, as well as ensuring customer satisfaction and customer retention for business growth. Attending to visitors and dealing with inquiries on the phone and face to face will be required. Supplying information to customers, clients, organization and general public is essential.

**As a Service Receptionist, a typical day might include the following**:

- Presents self as a professional, positive role model by demonstrating commitment to other employees, customers, and vendors
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, appointments)
- Communicates with callers and visitors in a professional, friendly and efficient manner
- Assisting customers with directing them to the appropriate Service Advisor or Manager
- Communicates messages to the appropriate parties in a timely manner
- Communicates with callers and visitors in a professional, friendly and efficient manner
- Assists walk-in clients, schedules client appointments, answers phone lines, and helps clients with questions and issues
- Welcoming office guests and directing them to the staff or office they're visiting
- Follow-up with customers about the service appointments
- Other duties as assigned by management

**This job might be right for you if you have**:

- Experience using the Reynolds and Reynolds system
- Ability to multitask multiple priority at once
- Ability to work in a fast-paced work environment

**Why You Should Apply**:

- Offer a Competitive Compensation Structure
- Group Benefit Plan after three months of employment
- Excellent growth and advancement opportunities

We thank all applicants for applying. Only those individuals who fall within the above outlined criteria will be contacted.
- In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process._
- We are an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women and aboriginals._
- #HP1_

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
- Wellness program

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Scarborough, ON M1L 2L6: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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