Regional Manager, Physical Security, Na

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Security Department

The Physical Security Department at Vantage Data Centers is a critical pillar of Vantage’s operations. We are responsible for safeguarding people, property, and data across all campuses by implementing and managing robust physical security programs. Our team oversees the performance of contracted security personnel, ensures compliance with corporate standards and local regulations, and partners closely with site operations and customer teams to deliver a secure and seamless experience. Vantage Security Department also participates in designing each of our new data center building’s security infrastructure to ensure Security operations and customer expectations are met based on the risk and contract requirements.

With a strong focus on operational execution, our department manages all aspects of day-to-day physical security, from access control and visitor management to incident response and audit readiness. We lead security vendor performance through contract oversight, QBRs, and KPI tracking to ensure service consistency across regions. We also collaborate globally to align policies, training programs, and standards across North America and beyond.

If you are passionate about leading teams, driving performance, and ensuring operational excellence in a fast-paced, customer-focused environment, then the Vantage Physical Security team is the right place for you

Position Overview

This role is on-site in Montréal (Pointe-Claire), QC.

The Regional Manager, Physical Security, NA is responsible for leading and overseeing the physical security operations across all Canadian campuses. This role will manage a team of site-level security managers and oversee the performance of Vantage’s contracted security providers. The role ensures alignment with global physical security policy, North America regional specific Policies, Processes and procedures, customer expectations, and Canadian regulatory compliance. Collaboration with U.S. based Regional Managers is essential to maintain consistent standards across North America. This role will report to the Senior, Director, Physical Security Operations who is located in the United States.

Key Responsibilities- Leadership & Team Management- Lead, mentor, and develop a team of site-based Security Managers across all Canadian campuses.- Oversee the performance of Vantage’s contracted security providers, ensuring compliance with all SOW requirements.- Oversee regional performance, ensuring all security operations meet corporate and customer standards.- Conduct regular team check-ins, reviews, and set performance goals.- Promote a culture of accountability, professionalism, and customer focus.- Foster collaboration with cross-functional departments to strengthen security culture, promote operational cohesiveness, and ensure compliance.- Lead monthly physical security KPI reviews, driving team accountability to meet or exceed performance thresholds.- Primary point of contact and customer coordinator for all Canadian based campuses.- Champion a culture of growth by ensuring security managers and contract personnel complete all required training and development. Through regular audits and engagement, the Regional Manager reinforces that their growth is valued and essential to our security mission.- Onboard and provide orientation for new site security managers.- Other responsibilities that may be assigned from time to time by the Security leadership.- Operations Oversight- Responsible for the security and protection of all Canadian based properties, assets, and personnel.- Ensure the smooth execution of day-to-day physical security operations across all Canadian sites.- Guide teams in maintaining access control, visitor management, and incident response protocols.- Coordinate and lead quarterly business reviews (QBRs) to evaluate service delivery, contract performance, and customer satisfaction.- Collaborate with Physical Security Engineering to facilitate vendor service calls and preventative maintenance inspections.- Partner with Construction to oversee the security of new builds and special projects.- Partner with Vendor Management to ensure invoice accuracy and budget management.- Work with Site Operations to drive operational excellence by partnering on SLA compliance, break/fix maintenance, access requests, key management (and other), and customer satisfaction.-
- Partner with Human Resources, Employee Relations, Legal, and Compliance to support investigations as appropriate.- Compliance & Auditing- Ensur