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Electrical Inside Sales Rep

2 weeks ago

Edmonton, Canada Bartle & Gibson Co. Ltd. Full time

**Electrical Inside Sales Representative**
Are you sales oriented?

Do you enjoy working with customers to better understand their needs and ensure a smooth sales process?

Are you successful at building instant rapport and achieving customer satisfaction?

If you’ve answered yes to these questions, then come join our team at Bartle & Gibson

**WHY WORK FOR US**
- Company paid benefits
- Profit sharing
- RRSP match
- Paid sick days
- Career growth
- #GIVEBACK Program
- Personal Milestone Recognition Program
- Employee Referral Bonus Program
- Employee discounts on plumbing, electrical and heating products

**OUR MISSION**
Supplying the right solutions at the right time with our expert customer care throughout Western Canada.
**OUR VISION**
Be the preferred wholesaler by providing superior customer experiences.

We are currently in search of a career-orientated person to join our team. This position handles Electrical Inside Sales and Quotations for our customers. The position operates in a fast-paced, dynamic, and rewarding environment.

You have the electrical experience to back up your past success and are no stranger to working in a fast-paced environment that requires attention to detail and great communication skills. Your organizational skills shine through in how you manage your workflow and you are in search of a career opportunity with great potential.

**DUTIES AND RESPONSIBILITIES**
- Responding to inquiries and processing incoming calls and orders
- Contacting current customers and identifying new products and potential up-selling
- Entering orders into the system
- Sourcing materials for customers when currently not in stock
- Maintaining knowledge base on current products and learning about new products
- Providing product information, pricing quotations, and follow-up on quotes
- Developing and maintaining positive customer relationships
- Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
- Supporting Counter Sales and handling returns as required
- Working closely with others to ensure customer needs are met
- Other duties as required

**SKILLS AND COMPENTENCIES**
- Exceptional customer service
- Ability to warm up and develop instant rapport with potential customers
- Ability to develop long-term relationships and generate referrals from your customers
- Excellent interpersonal & communication skills, both verbal and written
- Impeccable organizational skills with attention to detail
- Time management & multitasking skills to serve several customers at the same time
- Strong networking skills, outgoing personality
- Self-motivated; able to function effectively both independently and as a member of a team
- Proven ability to learn quickly and work effectively in a fast-paced work environment

**EXPERIENCE AND EDUCATION**
- Minimum grade 12 education **(required)**:

- Post-Secondary courses in Electrical preferred
- Skilled in serving and negotiating with institutional and industrial purchasers, electrical contractors, and the public
- Knowledge of the electrical industry or a background in electrical products would be considered an asset, including - lighting, wiring devices, distribution, and motor control

BG01

Location: 13475 Fort Road NW, Edmonton, AB T5A 1C6

Work Location: In person