Reception Clerk, Student Health and Wellness Center

**Job Type**:
Employee

**Duration in Months**(for fixed-term jobs):
N/A

**Job Family**:
Administrative Support

**# of Open Positions**:
1

**Faculty/Service - Department**:
Health and Wellness Centre, Reception

**Campus**:
Main Campus

**Union Affiliation**:
SSUO

**Date Posted (YYYY/MM/DD)**:
2025/08/25

**Applications must be received**BEFORE**(YYYY/MM/DD)**:
2025/09/05

**Hours per week**:
35

**Salary Grade**:
SSUO Grade 06

**Salary Range**:
$54 118,00 - $68 361,00

About Student Affairs:
There’s nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide variety of career opportunities and professional development pathways, we’re sure that you’ll enjoy the experience as much as our students do.

The Student Health, Wellness and Support sector at the University of Ottawa is an integral part of a stepped-care approach with a mission provide education, promotion prevention and increase health literacy for optimal student wellness and academic success. Through collaborative efforts, we design and implement innovative programs, initiatives, and resources tailored to address the diverse needs of our student population. From awareness campaigns to personalized health education, we aim to empower students to make informed choices about their health and wellness.

**Position purpose**:
Assists with and performs a variety of tasks to support the administrative operations of a department, specific program or event, while ensuring compliance with applicable policies and procedures.

**In this role, your responsibilities will include**:

- ** Administrative Tasks**: Performs a variety of administrative tasks to support the operations of the department/program/event, such as entering and updating data, drafting and preparing a variety of documents, and managing schedules and mail, in keeping with uOttawa quality standards.
- ** Meeting Organization**: Provides administrative support for organizing and coordinating meetings and events to ensure they run smoothly. For this purpose, reserves meeting rooms, makes any necessary catering arrangements, and prepares meeting agendas and any other documents.
- ** Purchasing and Inventory Control**:Makes decentralized purchases of goods and services for the department/program/event, on purchase order or on credit card, in compliance with all relevant policies. Controls an inventory of various supplies, tracks the demand and replenishes stock to meet the needs of internal clients.
- ** Reporting**: Provides various simple reports, on a scheduled or ad-hoc basis, on activities of the department/program/event to support ongoing operations and strategic planning.
- ** Records Management**:Implements and maintains an effective filing and records management system to preserve confidentiality of the records and ensure that complete and accurate documentation is available for future reference or audit purposes. Maintains accurate records of key holders and related security access information for staff of the sector to ensure confidentiality of the records.
- ** Documentation**:Drafts and updates documents for internal use on procedures, processes and systems related to the incumbent’s responsibilities. 8. Coordination of Junior Workers: As needed, delegates tasks to more junior resources, mainly students hired as part of the Work-Study Program (WSP), and ensures that tasks are completed according to the stated norms and instructions.

**What you will bring**:

- Postsecondary education in administration and office technology, or an equivalent combination of education and work experience
- Minimum two (2) years of demonstrated experience in a similar role
- Bilingualism - English and French (spoken and written)
- Excellent communication, interpersonal and customer service skills
- Experience in bilingual administrative writing
- Experience producing reports
- Ability to produce high quality work under pressure while meeting strict deadlines
- Initiative, self-reliance and good judgment - Strong organizational skills

**Key Competencies at uOttawa**:
Here are the required competencies for all or our employees at uOttawa:
**Planning**:Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
**Initiative**:Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
**Client Service Orientation**:Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
**Teamwork and Cooperation**:Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.