Customer Service Associate
6 days ago
**Customer Service Associate Responsibilities**:
- Attending training sessions to grow knowledge of product and to develop customer service skills.
- Processing and logging incoming calls into CRM system.
- Identifying customer needs.
- Forwarding and escalating inquiries to relevant individuals and departments.
- Contacting customers to give them accurate feedback on the progress of their inquiries.
- Providing outstanding customer service.
- Updating customer information as required.
- Maintaining confidentiality of information.
- Performing other duties as the need arises.
**Customer Service Associate Requirements**:
- High School Diploma, GED, or suitable equivalent.
- 1+ years customer service experience, preferably in related field.
- Successful completion of provided training.
- Proficient computer skills.
- Experience with CRM preferrred.
- Proficient with MS Office suites.
- Excellent phone etiquette.
- Outstanding communication skills, both verbal and written.
- Strong people skills.
- Ability to sit at a desk for extended periods.
-
Lead Customer Service Associate
6 days ago
Montréal, Canada Eco Global Full timeWe are a global leader in our space. Simply put, we allow our customers to do the most complex things well and do them to scale. We help organizations make smart decisions based on data, strategy and intelligence that create value and maximize productivity. Lead Customer Service Associate **Responsibilities**: - Respond and resolve complex customer...
-
Customer Service/sales Associate
2 weeks ago
Montréal, Canada KIDO Full time**Compensation Package**: **Job Types**: Full-time, Part time, Commission, Permanent **Salary**: $17.00-$20.00 per hour (OTE) **What’s in it for you!** - Competitive Salary, Commissions - Great work atmosphere. - Employee Discounts - Free Parking **About Kido Bebe.** Kido Bebe is a specialist baby store offering parents a large selection of quality...
-
Customer Service/sales Associate
2 days ago
Montréal, Canada KIDO Full time**Compensation Package**: **Job Types**: Full-time, Part time, Commission, Permanent **Salary**: $17.00-$20.00 per hour (OTE) **What’s in it for you!** - Competitive Salary, Commissions - Great work atmosphere. - Employee Discounts - Free Parking **About Kido Bebe.** Kido Bebe is a specialist baby store offering parents a large selection of quality...
-
Customer Service Associate
2 weeks ago
Montréal, Canada Narducci Dental Full timeWe’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get...
-
Service Desk Associate
2 days ago
Montréal, Canada The Home Depot Canada Full time(Special Services Associate 4-month - part-time contract ) Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders. **Position Responsibilities** - Ensure customers receive...
-
Bilingual Customer Service
1 week ago
Montréal, Canada UNFI Canada Full time**Who are we?** - **UNFI Canada is the leading distributor of natural, organic, and specialty foods! We transform the world of food for our associates, customers, and the families we serve everyday! Our mission is to provide healthier food choices to people everywhere. Better Food, Better Future!**_ - **As part of our Customer Service team, you'll get to...
-
Customer Service Representative
1 week ago
Montréal, Canada Samsung-Service Absolut Full time**Poste - Samsung (Temps partiel)** L’équipe de Samsung en pleine croissance recherche un représentant du service à la clientèle pour rejoindre notre équipe dynamique. La personne fera partie de l'équipe RSC et sera responsable en tant que ressource clé entre notre centre de service et nos clients. **Temp plein ( Samedi...
-
Customer Service Associates
2 days ago
Montréal, QC H3B 4W3, Canada Simons Full timeJob description **Sales**: **Customer Service Associates - Seasonal positions**: Quebec Downtown Montreal Full time Part time Short time **Key Responsibilities**: - Provide high-quality customer service to our clientele. - Perform various tasks within the assigned department, such as merchandizing products. **Desired Profile**: - Provide friendly...
-
Telephone Representative
6 days ago
Montréal, Canada Prime Customer Service Inc Service Clientèle Prime Inc Full time**Job Summary** **Duties** - Conduct outbound calls to prospective clients to introduce our services and generate interest. - Utilize telemarketing techniques to engage potential customers and qualify leads. - Schedule appointments for the sales team based on client availability and interest. - Maintain accurate records of calls, appointments, and customer...
-
Customer Service Representative
2 weeks ago
Montréal, Canada Forte Brands (Canada) Inc. Full timePositions details: The Customer Service Representative is a day-to-day point of contact with customers in a business-to-business environment. You will help customers in the US and Canada with order placement by answering customer questions concerning product lines, pricing, delivery schedules, inventory levels, creating customer satisfaction and loyalty by...