Assistant Resident Manager/superintendent

Q Residential is a growing apartment management company, focused on matching unique client needs and lifestyles, with well-appointed, secure and superbly maintained residences, in quality locations. Our vision is to continue our growth by ensuring our tenants and employees receive professional and courteous service.

**Reasons to Join Our Team**
- Competitive salaries and Employer paid benefits.
- Recognition awards, bonuses, and events.
- Ongoing training and career advancement opportunities.
- Apartment benefit

**Assistant Resident Manager/Superintendent (Team of Two/Couple-Live-in)**

We are seeking full-time Assistant Resident Managers/Superintendents to live on-site and work at our residential building in Hamilton, Ontario. Come join our team We invite couples or teams of two to apply.

**Job Duties & Responsibilities**
- Ensure that the building and grounds are safe, clean, and presentable.
- Respond to tenant questions, concerns, emergencies, and complaints in a timely manner.
- Build positive tenant relations and communications.
- Assist the Cleaner with thoroughly cleaning lobbies, vestibules, laundry room, elevators, garbage chute and compactor rooms, washroom, hallways & stairwells, including mopping and vacuuming of all floors.
- Rent vacant units and collect rents.
- Assist the Resident Manager with the move in and move out of tenants.
- Monitor building activities.
- Assist the Resident Manager with performing administrative tasks such as data entry, logging, etc.
- Assist the Resident Manager with performing basic building repairs in electrical, plumbing and mechanical systems.
- Assist the Resident Manager with performing seasonal work as required such as gardening, snow removal (shoveling and salting).
- Understand and comply with health and safety practices, work instructions and procedures, as established through the Q Residential Corporate Compliance Policy.

**Work Environment**
- Must be able to deal effectively with unruly or unhappy tenants.
- Time will be spent walking throughout the property, including up and down stairs.
- Must be willing to work nights and weekends, and respond to after-hour emergencies.

**Qualifications**
- Maintenance skills
- Customer Service skills
- Ability to multi-task and work as part of a team.
- Strong follow up skills and able to deal with tact, diplomacy, and confidentiality.

**Salary Information**

Salary is dependent on experience. Previous experience is required, but we are open to individuals with previous transferable skills such as: Cleaning, maintenance experience required (plumbing/electrical), and administration.

We thank all applicants in advance for their interest however, only those selected for an interview will be contacted.

Q Residential is committed to providing a safe working environment and protecting the health and safety of our employees, residents, visitors and members of the public with whom we interact regularly. All Q Residential employees are required to be fully vaccinated or provide proof of exemption recognized by Human Rights legislation as a condition of employment in accordance with the Company’s Covid-19 Mandatory Vaccination Policy.

**Job Types**: Full-time, Permanent

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Hamilton, ON L8S 1H8: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Are you willing to take a criminal background check?
- This role is a combined team of two. Do you have a second applicant?

**Experience**:

- property management: 1 year (preferred)

Work Location: In person