Inside Sales Representative

3 days ago

Winnipeg, Canada MacMor Industries Ltd Full time

Join MacMor Industries as an Inside Sales Representative

**Be the face of exceptional service and drive customer success at MacMor Industries**

**What You’ll Do**:

- Deliver expert, personalized service at the Order Desk, leveraging deep product knowledge
- Identify customer needs and suggest the best merchandise solutions
- Serve as a trusted advisor for customers, providing expert product recommendations and creative substitutions when needed.
- Demonstrate product features and guide customers on usage and care
- Provide accurate pricing, credit terms, and delivery details
- Process sales orders and handle payments or credit authorizations
- Package merchandise and manage in-store displays and stock
- Maintain organized, safe, and tidy work and sales areas
- Keep vendor catalogues up-to-date and accessible
- Collaborate with Purchasing to source products or substitutions
- Address and investigate customer complaints, completing required quality reports
- Conduct root cause analysis and monitor corrective actions for quality management
- Stay ahead of industry trends and maintain deep knowledge of MacMor’s extensive product range, empowering you to offer the best solutions every time.
- Assist with inventory counts and other duties as needed

**Skills that will make you successful in this role.**
- Thrive in a fast-paced environment and stay cool under pressure
- Communicate clearly and confidently—both in writing and conversation
- Share feedback and ideas with management and the team
- Stay organized, plan ahead, and juggle multiple tasks with ease
- Tackle challenges with creative problem-solving
- Bring sharp attention to detail and accuracy to everything you do
- Show initiative, motivation, and a drive to succeed
- Always present yourself professionally and follow company guidelines
- Collaborate effortlessly with colleagues across all departments

**What We’re Looking For**:

- At least 2 years of experience in an Order Desk or Sales role
- Strong written and verbal communication skills—plus solid math and spelling to keep things running smoothly

**Why MacMor?**
- You’ll be part of a team that values quality, safety, and continuous improvement—backed by our robust Quality Management System and Safety & Health Program.
- You’ll have the opportunity to grow your product expertise, expand your industry knowledge, and make a real impact on our customers’ success.
- We foster a supportive, collaborative environment where your ideas and initiative are recognized and rewarded.

**Bring your passion for customer service and sales, and help us set the standard for excellence at MacMor**

**Job Types**: Full-time, Permanent

Pay: From $45,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

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