Team Leader/key Holder

1 week ago

Burlington, Canada Bath Depot Full time

By offering everything you need for your bathroom or kitchen renovations under the same roof, Bath Depot positioned itself in a niche that had yet to be developed. Bath Depot entered Quebec and Ontario homes back in 2008. Its founders, the Nadeau brothers Marc, François, Guy and Gilles, started out 20 years ago in the plumbing distribution industry.

With its experience and expertise, the Nadeau family secured the company's position, and its success has been growing ever since. The company's mission: offer consumers beautiful and trendy products at affordable prices, without compromising on quality.

Today, with 40 stores in Quebec and Ontario as well as 280+ employees, Bath Depot has literally reinvented the shopping experience in this field of the retail industry.

**What we offer**:

- Marginal benefits and group insurance programs (extended health care, dental care, vision care, life insurance, disability insurance, etc.) paid at 50% by the employer.
- Employee assistance program
- Flexible schedule
- Casual dress
- 2% personal sales commission
- 3 sick days per year
- 2 weeks vacation after one year of service
- Store discount on our products

**Brief description of the position**

Reporting to the store manager, the third keyholder is responsible for supporting the management team in performing tasks related to coordinating the work of the employees. A true ambassador for the company, they will be called upon to welcome, advise, and retain customers, in addition to being a key player within the team.

**List of responsibilities**
- Participating in the integration process for new employees;
- Performing ongoing employee training;
- Communicating employee sales goals (SPH, DPT);
- Coordinating the setup of new demos;
- Coordinating issues related to the establishment;
- Participating in the management of store operations;
- Intervening and solving problems with customers;
- Coordinating product marketing activities (promotions, demos, etc.);
- Maintaining the store by carrying out the necessary maintenance activities;
- Maintaining a high standard of customer service and an outstanding shopping experience;
- Performing the necessary follow-up (quotes, open orders);
- Providing after-sales follow-up to customers;
- Achieving their sales goals;
- Developing lasting relationships with employees and customers;
- Becoming familiar with and respecting the inventory management process;

**Required qualifications**
- Holding a diploma of vocational studies in sales consulting (asset);
- Possessing a minimum of 3 to 5 years of experience in sales management in the retail sector;
- Knowledge of MS Office suite;
- Bilingualism required, both oral and written (French and English), depending on the region;
- Being available to work days, evenings, and weekends.

indeedon

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Flextime
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

**Experience**:

- Retail management: 1 year (preferred)
- Team management: 1 year (preferred)
- Sales: 1 year (preferred)

  • Third Key Holder

    1 week ago

    Burlington, Canada Ardene Full time

    **Location Details**: Mapleview Shopping Centre **PostalCode**: L7S 2J8 **Category**: Retail **Requisition Number**: 18083-030-TKH-FT **Date Opened**: June 23, 2025 **Number of Openings**: 1 **Job Type**: Permanent **Pay Class**: Full Time **Education**: Some High School or equivalent **Career Level**: Experienced **Who We Are**: **Hey, we're...

  • Key Holder

    1 week ago

    Burlington, Canada Nova Cannabis Full time

    **About Nova Cannabis** Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value to cannabis consumers. Our goal is the attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at every-day low...

  • Sales Lead/key Holder

    5 days ago

    Burlington, Canada Call It Spring Full time

    **Key Job Functions** - Provides ongoing support in training and communicates feedback from team members to store leadership - Maximize their personal and store sales by promoting brand initiatives and delivering a “customer-obsessed” omni-channel experience - Ensures the store is brand aligned through flawless execution of visual presentation and...

  • Part Time Key Holder

    3 days ago

    Burlington, Canada Ren's Pets Full time

    **Applicants must have open availability to be considered for this position** Overview: Customers come first! Good customer service is vital to build trust with our current and future clients and is critical to the success of any organization. Customer service professionals interact with customers to provide information on pet products and services. We are...

  • Part-time Key Holder

    1 week ago

    Burlington, Canada Laura Secord Full time

    **Job Summary** **Indulge in a Sweet Career Opportunity!** **_Laura Secord_** **,** Canada's Premier Chocolatier is currently seeking outgoing P.time Customer Service Representatives/ Key Holder! Dynamic, energetic, strong customer service skills, and career minded, are a few of the qualities that will make you a hit with both our customers and your fellow...

  • Key Holder

    2 weeks ago

    Burlington, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...

  • Key Holder

    2 weeks ago

    Burlington, Canada Bikini Village Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company with...

  • Key Holder

    3 days ago

    Burlington, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...

  • Key Holder

    1 week ago

    Burlington, Canada Boutique La Vie En Rose Full time

    **BANNER**: LA VIE EN ROSE Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! We’re a proudly local company with more than 275 stores across Canada and in 18 countries around the globe. The person...

  • Part Time Key Holder

    1 week ago

    Burlington, Canada Boathouse Full time

    **Team Leaders Needed** At Boathouse we believe that a job should be challenging and rewarding, but also fun! When you join us you are joining a lifestyle! If you are sales driven, and have excellent customer service skills, then we want you! **We are seeking a Part Time team leader!!** Qualifications: - Have a skillset strong in excellent customer...