Customer Service Specialist

7 days ago

Winnipeg, Canada Price Industries Limited Full time

Who We Are
After more than 60 years, Price remains a privately held family company with a deep heritage and commitment to innovation and service. Our long-standing vision, values, and the Price way of doing business are the cornerstones of our success.
We are a dynamic, progressive and innovative organization looking for new talent in our growing Winnipeg manufacturing facility. If you thrive on new challenges, and working in a friendly, team-driven environment, you should consider the following opportunity.
What You Can Expect
- Health and Dental - Employees and their families enjoy paid benefits covering an extensive list of medical and dental expenses and services.
- Employee and Family Assistance Program (EFAP) - You and your family will have free access to consultation and support for your mental, emotional and financial well-being
- Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage.
- Pension Matching Program - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).
- Gym Subsidy Program - Employees are eligible for a gym membership reimbursement of up to $300 per year, this includes Fitness related App’s.
- As part of our Goals, Rewards, Improvement and Teamwork program qualifying teams can enjoy a monthly reward.
- Personal and Professional Development - We are committed to helping you reach your potential through training and education.
- Community Involvement - Generously supporting health, charities, youth, and education opportunities is our passion, and you’re invited to be a part of that.
- Our convenient Price Café offers free Tea and Coffee.

Customer Service Specialist-Critical Environments
**Overview**:
We are seeking a detail-oriented and energetic professional to join our team as a Customer Service Specialist. This role involves daily communication with external customers, providing quotes for specialized HVAC products used in critical environments such as hospital operating rooms, clean rooms, laboratories, and pharmacies.
- Review project specifications to ensure quotes meet all technical and compliance requirements.
- Assist with order entry, updates, and scheduling to ensure timely delivery and customer satisfaction.
- Collaborate with internal teams to resolve issues and improve processes.
- Minimum five years of experience in customer service, order processing, and quoting in a technical or manufacturing environment.
- Experience with order processing and quoting software.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
- HVAC industry experience is an asset but not required.
- Strong interpersonal and communication skills.
- Ability to manage multiple priorities efficiently and accurately.
- Post-secondary education: University degree or college diploma.
- Dependable and productive with a proactive approach to problem-solving.
- Comfortable working in a fast-paced, team-oriented environment.
- High attention to detail and commitment to quality.

We appreciate the interest shown by all applicants, however only those being considered for an interview will be contacted.

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