General Manager

**Here we GROW Again**

Performance Auto Group is thrilled to announce the newest addition to our growing family **Performance Kia Mayfield**

Located at **85 Ace Drive, Brampton ON, L6R 3Y2** in the new Mayfield Automall in North Brampton**, **our new, state of the art dealership will be sure to wow you

**Performance Kia Mayfield** is actively seeking a
**General Manager** with strong leadership ability and a proven track record to join their dynamic team. Reporting to the Central Regional Manager, the General Manager is responsible for the overall operations of the dealership, ensuring that all key financial objectives are met. You will motivate and develop a winning team, providing the motivation for increased sales and exceptional customer service levels. You possess a strong business acumen, responding quickly and effectively to marketplace dynamics by creating strategies that will ensure the dealership’s continued success.
**Performance Kia Mayfield** is part of the Performance Auto Group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

- **
Great Experience**: Every customer is entitled to a great experience
- ** Integrity**: We are honest and transparent in our actions
- ** Diversity**: We are stronger through the inclusion of people, brands and ideas
- ** Innovation**: We passionately embrace opportunities for new and continuous improvements
- ** Empowerment**: We encourage and support our people in taking initiative
- ** Giving Back**:We positively impact the communities in which we live, work and raise families

**Here’s what you’ll deliver**:

- Ensures achievement of all key financial objectives
- Plans, directs and evaluates the operations of all dealership departments
- Demonstrates an innovative and entrepreneurial approach by responding to the unique characteristics of the market
- Reach sales goals on strict timeline requirements
- Grow revenue and profitability in sales territory
- Maintain reporting systems required by the organization
- Motivates and develops a winning team that will provide exceptional customer service
- Handle all customer complaints on a timely basis
- Builds team commitment to high standards of service, exceeding customer expectations and leading by example
- Performs activities including hiring, training, motivating, appraising performance, enforcing discipline, and termination in consultation with the Employee Services Department
- Maintains sufficient staffing levels across all functional departments
- Manages the dealerships operating budget and operates within PAG guidelines
- Maintains CSI levels to company and manufacturers standards.
- Maintains strong working relations with OEM
- Model and Champion Performance Auto Group values
- Reinforces and adheres to company policies and government legislation.
- Manages compliance with Provincial/Territorial, Local and Federal regulations.

**What you need to succeed**:

- A minimum of 3-5 years automotive dealership management experience at the General Manager or General Sales Manager level.
- Excellent communication and interpersonal skills.
- Ability to successfully lead and motivate a team.
- Possess the following personal qualities: integrity, creativity, high standards, commitment, ethical values, and achievement oriented
- Excellent organizational, strategic, planning and implementation skills
- Proven skills to interact effectively with employees in order to direct workflow, assess performance and assign duties
- Understanding of financial reports including budgetary guidelines, payroll and expenditures
- Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
- Ability to learn and adapt to DMS tools quickly.
- Professional, responsive, and positive work attitude is essential.
- Valid Ontario Class G Driver’s License with good driving record.

**What’s in it for you?**
- Excellent management support and guidance
- Lucrative compensation and vehicle demonstrator
- Access to health, dental and vision insurance for you and your eligible family members
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee and family events
- Did we mention we love giving back to our communities?

**Performance Auto Group is a leading automotive company in Southern Ontario with over 1900 employees, 23 brands and 39 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's