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Field Service Admin

3 weeks ago


Sherwood Park, Canada Blackstone Industrial Services Inc Full time

Blackstone Industrial provides innovative, high-quality, and sustainable solutions for critical rotating and static equipment. As one of North America’s leading technical service providers, we excel in field services, parts, repairs, and engineering. Trusted by industries such as heavy oil and refining, petrochemical, power generation, energy transmission, and agriculture, Blackstone is shaping the future of compressor maintenance and operation, striving to set new benchmarks. As we expand our operations globally.

We are seeking a dedicated Field Service Administrator to join our dynamic team. This position plays a crucial role in supporting the logístical and administrative aspects of our field service operations. Working closely with our project team, you will ensure that our field service partner have the necessary information and resources to deliver outstanding service to our clients.

**Position Summary**
- Maintain and update our data base of field service consultants to ensure we have accurate and up to date information regarding contact details, certifications, and safety documentation.
- Coordinate & execute the effective onboarding of employees and contractors of Blackstone Industrial Services in a timely manner.
- Coordinate travel arrangements for the field services team in a timely and well organized manner and ensure these arrangements are communicated to the appropriate individuals.
- Provide ongoing support to field service partners to address any logístical or administrative issues that may arise during projects.
- Coordinate distribution of internal communications to contractors and employees.
- Develop and maintain a filing and data management system that allows accurate and well coordinated access to critical information as it relates to field services personnel, job/project tracking, and other relevant data points as directed.
- Collaborate with internal teams to streamline processes and improve efficiency in field service operations.
- Review and forward field time sheets to finance/accounting teams in a organized & timely fashion.
- Record and distribute accurate meeting notes highlighting key deliverables and timelines.
- Positively contribute to the Blackstone culture & actively live the Values of the business through all job duties and interactions.

**Qualifications**
- High school diploma or equivalent;
- Demonstrated experience in fleet management and/or shop operations within an industrial setting.
- Oil and gas experience is ideal, but not mandatory
- Previous experience in a similar administrative or logístical role, preferably in an oil and gas environment.
- Excellent organization and time management skills, with the ability to prioritize tasks effectively.
- Experience supporting recruitment and onboarding activities.
- Strong attention to detail and accuracy in data entry and documentation.
- Proficiency in Microsoft Office suites (Word, Excel, Outlook).
- Exceptional communication skills, both written and verbal.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of safety regulations and procedures is an asset.