Back Office Administrator

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.

JOB OVERVIEW

The responsibility of the Back Office Administrator is to ensure the efficient and accurate input of investor transactions, client information updates, adjustment entries and reconciliation of client activity on internal systems against third party financial institutions. The individual will perform account balancing transfers and execute money movements; including the receipt or delivery of funds relating to investor account activities and corporate banking payments responsibilities.

WHAT YOU WILL DO
- Completion of daily flattening in investor accounts upon review of integrity report.
- Complete daily transmission of bank files to execute a “Penny Test” between CI Investment Services Inc. (CIIS) bank and investor bank accounts.
- Deposit incoming investor transfers, contributions, and corporate cheques. Ensure all cheque amounts are reflected in investor and corporate PARIO accounts through bookkeeping entries.
- Coordinate all CIIS corporate banking activity through the RBC Express portal and execute various external payments and capital movements through key Bank Partners RBC/BMO.
- Complete ad-hoc outgoing or incoming EFT and wires to/from the client’s financial institution. Ensure EFT in/out are reflected on both RBC Express payment activities reports, as well as internal back office systems (PARIO/BMS) via journal entries.
- Process all cash and positions internal transfer movements between client accounts held within CIIS.
- Collaborate with internal business units to ensure exceptional service is delivered efficiently and effectively to resolve any outstanding requests.
- Liaise with external institutions to reconcile CIIS Canaccord accounts and RBC bank accounts; communicate with financial institutions to resolve outstanding funds and balances.
- Manage, respond to, and process requests received through the internal “Back Office” mailbox and Salesforce within set SLA.
- Book manual and COD trades, new issue allocations, as well as GIC and bond trades.
- Validate end-of-day cash positions within various banking accounts to ensure there is enough cash to support all expected debits.
- Review the RBC Flat File for AML risks, RRSP contributors, and invalid transactions before submitting the file for processing.
- Daily review of security profiles in CIIS internal system, ensuring Security Master profiles are accurately updated based on Pinnacle Data Management
- Run Settlement Blotter to ensure there are no symbol, commission, and validation errors by end of the day.
- Perform end-of-day procedures: Upload Foreign Exchange and allocation trade files, extract dividend, and bookkeeping files for processing, run validation, and trigger end-of-day processes.
- Ability to identify system inefficiencies and put forth proposals to enhance processes and provide feedback for improvement to workflow development.

WHAT YOU WILL BRING
- Minimum 1 year of work experience in a similar role or within the financial services industry.
- Post-secondary education
- Knowledge of Back Office functions
- Knowledge of Salesforce
- Knowledge of RBC Express
- Intermediate Knowledge of Microsoft Office products, primarily Excel
- Excellent communication and organizational skills
- Excellent attention to detail and problem solving skills
- Ability to work independently as well as in a team environment

WORKING CONDITIONS:

- Overtime may be required during peak periods

LI-HYBRID

CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice. Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential. Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.

WHAT WE OFFER- Modern HQ location within walking distance from Union Station- Flexible & Hybrid Work Program- Equipment Purchase Program- Training Reimbursement- Paid Professional Designations- Employee Share Purchase Program (ESPP)- Corporate Discount Program- Enhanced group benefits- Parental Leave Top-up program- Fitness membership discounts- Volunteer paid Days- Complimentary vending machines