Communications Specialist

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Reporting to the Director, Governance, Planning, Communications & Engagement (Director), the Communications Specialist (Specialist) is responsible for supporting the Communication and Engagement Team’s (Team) achievement of relevant strategic and operational goals. Specifically, the Specialist is responsible for developing and executing primarily internal communication strategies that foster a positive organization culture, enhance employee engagement, and ensure effective information dissemination across the HFHT. The Specialist will develop and maintain relationships with the HFHT’s management and staff team and provide guidance and support on communication and engagement activities. The Specialist will support the Lead, Corporate Communications and Storytelling.

**DUTIES AND RESPONSIBILITIES**:
**Communications**:

- Acting as communications point person for HFHT Leadership and Staff Team, including writing messages, developing presentations, and creating visuals.
- Developing internal communications including but not limited to: changes in policies/procedures, engagement, news and announcements.
- Acting as the first point of contact for communications requests (HFHT Communications inbox). This includes but is not limited to: resolving requests for print/digital assets, managing Constant Contact distribution lists, diverting other requests to appropriate departments for resolution.
- Graphic design using Adobe Photoshop, Illustrator or Canva.
- Video capture, editing and captioning for accessibility using Adobe Premier and/or Canva primarily for internal communications purposes but occasionally for external purposes.
- Website content maintenance and routine content audits.
- Internal Staff Sharepoint content maintenance and routine content audits.
- Tracking and reporting on the effectiveness of internal communication initiatives, using metrics and surveys.

**Engagement**:

- Supporting internal and external relations through:

- Creating presentations, writing speaking notes, and supporting the Leadership Team when presenting to partner organizations and/or special events.
- Assisting in the creation and execution of communications plans for special projects.
- Building relationships with key internal stakeholders, (i.e. Groups, Eva Rothwell Centre).
- With the Team, managing, organizing and supporting events, (i.e. Town Halls (virtual and in person).
- Event planning, photography / videography
- Managing the content, scheduling and deployment of digital signage (Pi Signage (formerly Spectrio)).

**Project Management**:

- Manages and oversees assigned projects, (i.e. annual report).
- Monitors project progress against established goals; identifies / manages issues and risks and with the Team develops mitigation strategies.
- Reports on project status to Team.

**Leadership**:

- Supports and role models the mission, vision, and values of the HFHT.
- Champions an inclusive, diverse, and psychologically safe work environment.
- Cultivates a positive, supportive, and rewarding work culture.

**The above responsibilities are not to be considered all-inclusive.**

**EDUCATION AND EXPERIENCE**:

- Post secondary degree/education in Communications, Journalism, Marketing, or other relevant combination of education and experience.
- Strong verbal and written communication skills and a proven ability to develop and maintain relationships with colleagues.
- Ability to think critically on the various channels / tools for communications to ensure the many levels of the organization are informed (Executive Leadership Team, Staff, Public, Patients, Affiliated Family Physicians and Practice Teams).
- Strong copywriting skills with a keen eye for detail and accuracy.
- Understanding of marketing concepts and tools.
- Highly skilled in WordPress, Microsoft Office - specifically SharePoint
- Knowledge of Pi Signage or digital signage platforms an asset.
- Understanding of the healthcare landscape is an asset.

**Location(s)**:
This home base for the position will be at Hamilton Family Health Team, 123 James Street North, Hamilton, Ontario L8R 2K8. Travel to other HFHT locations is required from time-to-time.

**Classification**: Non-union
**Primary Location**:Hamilton; Hybrid work

**Schedule**: Monday-Friday
**Employee Class: **Temporary Full-Time
**Date Available: **ASAP
**Salary**:  $72,069.56 - 80,076.00

**Application Instructions**:
**Note**:
We thank all applicants for their interest, only those selected for an interview will be contacted.

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Hamilton, ON L8R 2K8: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you comfortable with the salary range for this role?

Work Location: Hybrid remote in Hamilton, ON L8R 2K8