HR - Learning & Development Coordinator

Learning & Development Coordinator
**Location**: Markham, ON (onsite)
**Position Type**: Full-time
- permanent
**Reporting**: Learning & Development Specialist
**Travel**: Required, ad hoc
**Opportunity**: Reporting to the Learning & Development Specialist, the Learning & Development Coordinator is primarily responsible for providing prompt, accurate, and confidential services and support to the L&D team and MWS employees. This includes the daily administration of all Learning & Development functions across the organization, supporting the Learning & Development Specialist and business partners in successful execution of L&D policies, projects, and programs.

**Responsibilities**:

- Assist in coordination and administration of organizational development (OD) programs such as performance management, career path planning, organizational learning plans, orientation, onboarding, offboarding, and so on.
- Maintain tracking of organization compliance with L&D and OD programs.
- Coordinate training schedules, book venues, and arrange necessary equipment or materials.
- Serve as the point of contact for OD & L&D program-related inquiries and communicate with trainers, participants, and other stakeholders.
- Conduct in-person and virtual new-hire orientations as part of the onboarding process.
- Maintain records of programs, participation, certifications, and compliance with OD programs.
- Assist in identifying training needs by collecting and analyzing data from performance reviews, surveys, and feedback.
- Ensure that training materials, handouts, and online content are updated and accurate.
- Manage relationships with external vendors, including contracts and evaluations.
- Monitor and track expenses related to programs and ensure they stay within budget.
- Assist in the procurement of materials and resources.
- Handle participant registrations, confirmations, and cancellations.
- Aid participants/learners before, during, and after training sessions.
- Ensure that technology used in training (e.g., video conferencing tools) functions smoothly.
- Distribute and collect feedback surveys from participants to assess the effectiveness of training programs.
- Analyze feedback and make recommendations for improvements based on participant responses.
- Provide support to the L&D team, assist with projects and administrative tasks as needed.

**Competencies & Qualifications**:

- Undergraduate degree in Human Resources or related field.
- Working towards, or desire to obtain a CHRP, an asset.
- Two (2) years’ experience in an administrative role, HR experience is an asset.
- Excellent skills in MS Office: Word, Excel, PowerPoint, Visio.
- Demonstrates a high-level of self-direction, initiative, and teamwork.
- Detail-oriented and strong analytical and problem-solving skills.
- Self-starter who is able to take ownership of their role.
- Excellent organizational skills with the ability to coordinate deadlines on several projects.
- Enthusiastic and eager to drive new initiatives.
- Ability to travel - holding a valid driver’s license and access to a vehicle, as needed.

We realize that you may not feel you have every qualification listed and that working to secure a career can be stressful. If you feel that you meet most of the company’s needs and that your passion for your work adds value to a growing company, we would love to hear from you.
As a privately owned and operated Waste Company we have 50 years’ experience of providing quality service to all our customers. We have been successful in achieving this goal by providing a community and employee centric environment at all our locations. By providing an industry leading work environment and compensation, benefits, and pension programs, Miller Waste continues to be an employer of choice.