Program Coordinator

**Type of position**: Régulier Your future role on our team BBA Refinery is looking for a full-time Coordinator who is bilingual in English and French, to join our growing team in our Vancouver head office. As part of our Client Experience team, the Program Coordinator will, on behalf of their clients, ensure successful delivery of client-facing and in-house programs and events anywhere in the world where we do business. An overview of your mandates and responsibilities Proactively liaise with clients and their team members to be sure expectations are set and met, and that their programs are successful Manage logistics such as event planning, materials procurement and production, shipping and a million other details that will contribute to a five-star client experience Assist with program schedules, resourcing, consultant work orders and invoices and client contracts Travel within the lower mainland and outside of Vancouver may be required infrequently to assist with onsite event coordination and support Travel within the lower mainland to investigate venues, shop for supplies and attend client meetings will be required Packing, lifting, and carrying items that weigh up to 25 lbs without assistance will be required in this roleWork closely with our team to plan, communicate, and execute projects not only within budgets and timeline but with impeccable quality and level of service Contribute to the ongoing enhancement of virtual program design, development, and delivery Support the development of outstanding facilitation-ready visual aids and supplementary documents Coordinate, pilot and adapt new program experiences as required Provide support to facilitators during virtual workshops on platforms such as Zoom, Webex, and Teams (i.e. breakout rooms, file transfer, etc). Ensure accurate and timely development of all technical support requirements to support best-in-class virtual facilitation. Do your qualities and values match our corporate culture? Rigour and ethical Results-driven Thirst to learn and excel Constantly seeking sustainable and agile solutions Caring mindset that puts people first Sense of equity and inclusion Eco-mindful Strong commitment to health, safety and well-being. This role may be right for you if Two to four years' experience in a similar role, preferably doing client-facing project work Client-focused - you have experience delivering exceptional service Detail-oriented - your attention to detail is scary good; you literally think of everything Tech savvy and very comfortable with Excel, PowerPoint, Word, Teams, and Zoom Highly adaptable and can excel in ambiguity Committed to continued learning for your own development and in service of improving our programs. Able to manage and deliver on multiple priorities within challenging and changing time frames Above all else, holds themselves accountable "Can-do," proactive attitude; you'll take the initiative to get stuff done Organized, for yourself and for the benefit of others Great teammate - you'll pitch in to help others to achieve team goals You are fully bilingual in English and French You are interested in pursuing a Project Management designation What We Can Promise You Challenging work that delivers game-changing results for our clients Opportunity to learn and grow in the company and to help others do the same A collaborative, friendly, supportive, and fun group of co-workers Flexible work arrangements Competitive compensation and benefits, performance bonus program, a calendar of social activities and a variety of other miscellaneous perks. Interested? Tell us about yourself in a cover letter that accompanies your resume - please don't skip this part but do feel free to think outside the CV template If you're in need of a little inspiration, consider responding to the following question(s): Tell us about a memorable learning experience that you can recall, that's resulted in a perspective/behaviour shift for you. What was it about that experience that was so memorable? What has been the impact of that learning on your personal or professional life? What's something you think you would like to practice doing (more of, less of, or differently) in service of your own development? - Be thoughtful with this one.If you end up on the team, we'll be holding you accountable. We take this s** very seriously What does great leadership look like to you? If you had a magic wand and could instill one quality in all leaders so the world could be a better place, what ONE quality would that be? At BBA, you get many benefits A collaborative team that shares its ideas and knowledge **Agility and listening**: your ideas are transformed into concrete initiatives **Opportunity for site work**: an amazing career accelerator **Participation in our firm's major projects up to 2030**: - Our Toward Net Zero plan and our ESG promise - 35% of women on our team - and much more A caring environment where everyone's ideas are listened to and there is n