Operations Manager

2 days ago


Maple Ridge, Canada The Laundry Brothers Full time

**About Us**: The Laundry Brothers is a dynamic laundry pickup and delivery service dedicated to providing top-notch services to our customers. We pride ourselves on our efficiency, customer satisfaction, and innovative approach to logistics. We are looking for a driven and experienced Operations Manager to join our team and help us streamline our operations.

**Responsibilities**:

- Oversee the daily operations of the laundry service, including pickup, delivery, and processing.
- Manage and coordinate staff schedules to ensure efficient operations.
- Monitor and improve logistics and production efficiency.
- Ensure compliance with company policies and industry regulations.
- Address customer inquiries and resolve issues promptly.
- Implement and optimize operational processes to reduce labor hours and costs.
- Collaborate with the management team to set and achieve operational goals.
- Train and support staff to maintain high standards of service.
- Utilize data and analytics to make informed operational decisions.

**Requirements**:

- Proven experience in operations management, preferably in a logistics or service-oriented industry.
- Strong leadership and team management skills.
- Excellent organizational and problem-solving abilities.
- Ability to analyze data and implement strategic improvements.
- Exceptional communication and interpersonal skills.
- Proficiency in using operational software and tools.
- Flexibility to adapt to changing demands and schedules.
- A degree in business administration, logistics, or a related field is preferred.

Pay: From $50,000.00 per year

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Maple Ridge, BC V2X 3J2: reliably commute or plan to relocate before starting work (required)

Willingness to travel:

- 50% (preferred)

Work Location: In person



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